AS

Ahmed Salah

Operations Agent at Lufthansa Group

Cairo, Egypt

Work Experience

  • Operations Agent

    Lufthansa Group

    Dec 2023 - Present -1 yr, 5 months

    Egypt

    • Job Details:Managed airline tickets and services, resolved inquiries and customer complaints, achieved sales target and received positive reviews.

  • UX Designer

    Freelance

    Dec 2018 - Dec 2019 -1 yr

    • Job Details:Developed user experience strategies. Improved interfaces design.

  • Sales Account Manager

    Amer Group

    Dec 2016 - Dec 2018 -2 yrs

    Egypt

    • Job Details:Developed and maintained strong client relationships, ensuring high levels of satisfaction and repeat business. Achieved and exceeded sales targets through strategic account management and upselling initiatives. Identified new business opportunities by analyzing market trends and customer needs.

  • Events Organizer - Team Leader

    Multiple Companies

    Dec 2015 - Dec 2020 -5 yrs

    Egypt

    • Job Details:Following setup maps & distribution strategies, crisis management, leading teams of over 20 members.

    • Education

    • Bachelor's Degree in Business Administration

      AAST University

      Jan 2022 

    • Bachelor's Degree in Secondary Education

      Heliopolis International School

      Jan 2016 

    Skills

    • MS Office
    • Adobe illustrator
    • Adobe Lightroom
    • Project Management
    • Copywriting
    • Public Relations
    • Detail Oriented
    • Time Management
    • Design Thinking
    • Problem-Solving
    View More

    Languages

    • English

      Fluent

    • Arabic

      Fluent
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