Ahmed Mohamed Saeed

Section Head

• Job Details:lead a cross-functional team of 10+ it professionals to maintain and enhance critical systems supporting 800+ global users, achieving 99.9% service uptime. define and implement it strategies and roadmaps aligned with overall business objectives, fostering long-term scalability and resilience. lead large-scale projects, such as data center expansions, virtualization initiatives, and multi-site network integrations, reducing system downtime by 20%. oversee vendor contracts, hardware/software procurement, and technology investments, achieving ~15% cost savings annually without compromising quality. develop and enforce it policies, audits, and regulatory compliance programs (gdpr, iso 27001), mitigating key security risks and ensuring robust data protection. coordinate proactive cybersecurity measures, including advanced threat monitoring, vulnerability assessments, and regular penetration testing. implement and optimize an incident management framework, cutting average ticket resolution time by 20% and raising user satisfaction by 15%. collaborate with executive leadership to establish it budgets, kpis, and continuous improvement plans, ensuring alignment with departmental goals.

it senior system administrator

• Job Details:managed a hybrid environment of physical and virtual servers (vmware vsphere), overseeing active directory, dns, dhcp, and office 365 services for 800+ mailboxes. led a successful migration from exchange server 2003 to office 365 cloud, enhancing collaboration, scalability, and cost efficiency. deployed and managed advanced security platforms (forti-mail, forti-firewall, apex one), significantly reducing unauthorized access attempts and system vulnerabilities. implemented multi-layered defense strategies, including email filtering, firewall rule optimization, and anti-malware policies across endpoints. designed backup and disaster recovery solutions, recovering 2 tb of critical data with an 85% success rate following a major hardware failure. coordinated disaster recovery drills to ensure rapid restoration of core systems, minimizing operational disruptions. upgraded network architecture with fiber-optic integration, increasing throughput by 40% and expanding surveillance infrastructure to 50+ cameras. optimized vmware vsphere resources for enhanced server performance, cutting unplanned outages and improving system response times.

System Administrator

• Job Details:oversaw performance and maintenance of eight core servers and ten high-performance pcs configured as servers, ensuring seamless 24/7 operations. monitored and troubleshot the office 365 environment for 800+ mailboxes, implementing preventive maintenance routines that reduced user downtime. planned and executed network upgrades involving forti-firewall devices, forti-analyzer, and switches, aligning with evolving business needs. supported ongoing transitions from on-premises systems to cloud-based solutions, reducing on-site hardware costs and improving service scalability. collaborated with cross-departmental teams on it modernization initiatives, including hardware lifecycle management, license renewals, and application upgrades. ensured critical servers complied with best practice security patches, antivirus solutions, and backup strategies, maintaining data integrity and minimizing breaches.