
Ahmed Reda Reda
Network and information Security Section Head at Elbannagroup
Cairo, EgyptWork Experience
Network and information Security Section HeadFull Time
Elbannagroup
Sep 2023 - Present -2 yrs
Egypt , Sharqia
- Job Details:. Conducted vulnerability assessments and penetration testing on servers, applications, and published services; applied hardening configurations to mitigate identified risks. . Managed Security Information and Event Management (SIEM) using IBM QRadar, enabling proactive monitoring, incident response, and threat detection. . Configured and maintained FortiGate and Sophos firewalls, including High Availability (HA) deployments to ensure uptime and business continuity. . Developed and implemented a Disaster Recovery Plan (DRP) and configured Veeam Backup & Replication to guarantee data protection and business resilience. . Administered enterprise antivirus solutions (Bitdefender GravityZone, ESET Cloud) and enhanced email/website security across O365, Zoho, and cPanel. . Deployed and managed VMware ESXi environments (6.5/7/8) and enterprise storage solutions using TrueNAS. . Configured VLANs, routing, and network infrastructure on Cisco Nexus switches; monitored and optimized network performance using PRTG. . Deployed and maintained Windows Server 2016/2019 environments, including Domain Controllers, Active Directory, and Group Policies. . Designed and managed wireless infrastructures using Omada Controller, Aruba, and Cisco WLC solutions. . Created and implemented IT ticketing and desktop management systems to streamline IT operations and improve user support. . Delivered cybersecurity awareness programs and staff training on digital communication systems, improving security posture and user adoption. . Developed automation scripts for repetitive tasks and data transfers in the Network Operations Center; maintained documentation of technical specifications, infrastructure requirements, and processes. . Directed and mentored a team of network and security engineers, ensuring task alignment with organizational goals. . Defined security roadmaps, KPIs, and strategic objectives to strengthen the company’s cybersecurity posture. . Managed IT security budgets, evaluated vendors, and negotiated contracts to optimize cost and performance. . Collaborated with executive management and business units to align IT security initiatives with business continuity and growth
Supervisor Network engineerFull Time
KMT FOR INDUSTRIAL SERVICES
May 2021 - Sep 2023 -2 yrs, 4 months
Egypt , Cairo
- Job Details:. Supervised a team of network and system engineers, aligning daily tasks with organizational goals and defining roadmaps, KPIs, and performance metrics to enhance team productivity. . Conducted vulnerability assessments and penetration testing on servers, applications, and published services; implemented hardening measures to mitigate risks. . Administered and optimized Microsoft 365, One.com mailboxes, and enterprise collaboration systems, ensuring secure access and business continuity. . Directed deployment and management of firewalls (FortiGate, Sophos), including High Availability (HA) configurations to ensure uptime and resilience. . Developed and implemented Disaster Recovery Plans (DRP) and maintained Veeam Backup & Replication solutions to safeguard data and ensure continuity. . Oversaw Windows Server environments (2008 R2 / 2012 / 2016 / 2019), including Domain Controllers, Active Directory, and Group Policies. . Supervised the configuration of VLANs, routing, and network infrastructure on Cisco switches; managed leased lines and optimized network performance using PRTG. . Managed enterprise antivirus solutions (Bitdefender GravityZone, ESET Cloud) and improved email/website security across O365, Zoho, and cPanel. . Implemented and maintained IT ticketing and endpoint management systems (ManageEngine), streamlining operations and patch management. . Directed projects to modernize network infrastructure, enhance wireless systems (Omada Controller and strengthen IT security architecture. . Managed vendor relationships, service contracts, and IT/security budgets to optimize cost and ensure alignment with business priorities. . Delivered staff training and awareness programs on cybersecurity best practices and digital communication systems. . Researched and evaluated emerging technologies, recommending and implementing solutions to improve security, efficiency, and scalability. . Documented technical specifications, infrastructure requirements, and processes; ensured scheduled technical tasks were completed on time.
Senior Network Engineer at Elsewedy industriesFull Time
Elsewedy
Jul 2017 - May 2021 -3 yrs, 10 months
Egypt , Suez
- Job Details:. Documented technical specifications, infrastructure requirements, and processes; ensured scheduled technical tasks were completed on time. . Mailboxes Administration 365 . System administrator windows server 2008 R2 -2012-2016-2Domain Controller . Antivirus Kaspersky On-Premises adminkit 13 -Bitdefender cloud . Firewalls SonicWall . File server SAN Storage . Ticketing system ManageEngine-Spiceworks . Provide coverage and support for Network, VLans -Routing On cisco SW, configure new network infrastructure . Manage IT assets . Add a roadmap and goals to identify KPIs for my team . Monitor and maintain servers. . Analyze log files and investigate and correct or record errors that are discovered. . Monitor server and data backup processes. . Configure network devices as directed. . Work with systems for endpoint device management. Includes software distribution, updates, patching virus protection, and imaging. . Assist with network account creation and troubleshooting. . Develop and maintain scripts and programs that automate repetitive tasks and data transfer in the Network Operations Center. . Clearly document features, technical specifications, and infrastructure requirements for self-produced technical work and job processes. . Provide administrative support of digital communication systems, including training and orientation for staff and administrations. . Ensure regularly scheduled technical tasks are accomplished on time. . Monitor industry trends, technologies, and standards. . Create and support an environment that focuses on value added learning. . Research, recommend, and apply new technologies as they emerge.
technical supportFull Time
Xceed
Apr 2015 - Jul 2017 -2 yrs, 3 months
Egypt , Cairo
- Job Details:. Resolved customer technical complaints in a professional and efficient manner. . Provided troubleshooting and support for ADSL services, ensuring stable and reliable connectivity. . Assisted Ray Telecom customers with ADSL installation, configuration, and troubleshooting of network-related issues. . Gained hands-on experience with a wide range of ADSL routers, modems, and other networking components. . Worked as a 1st Line Technical Support Engineer at Internet Egypt Call Center, troubleshooting ADSL connections, configuring routers/modems, setting up static IPs, and user authentication. . Supported end-users with operating system issues (Windows XP, 7, 8, 10), LAN connectivity, and network setup. . Handled customer inquiries and issues via telephone with professionalism and strong communication skills. . Provided technical support and operational assistance for ADSL customers, including back-to-back issue resolution.
Education
Bachelor's Degree in Information System
Future AcademyJan 2009 - Jan 2013 - 4 yr
Bachelor's Degree in Information System
Future AcademyJan 2009 - Jan 2013 - 4 yr
High School - Thanaweya Amma
Khalid ibn al-WalidJan 2009
Achievements
Reduced downtime by 40% through implementing firewall High Availability (HA) and proactive monitoring with PRTG. Improved backup recovery time by 60% after configuring and optimizing Veeam Backup & Replication. Enhanced company security posture by conducting penetration testing and hardening published services, eliminating critical vulnerabilities. Reduced phishing incidents by 70% after implementing email security measures in Microsoft 365, Zoho, and cPanel. Infrastructure to VMware ESXi 7/8, improving performance and scalability. Implemented a Disaster Recovery Plan (DRP) that guaranteed business continuity during outages and security incidents. Lowered IT costs by 25% through vendor management, license optimization, and contract negotiation. Trained over 75 employees on cybersecurity awareness, reducing security incidents caused by human error. Improved incident response efficiency by deploying SIEM and integrating it with. Designed and deployed secure wireless infrastructure.
Languages
English
Advanced
Training & Certifications
sonicwall
SonicWALL partner·2019Kaspersky security center
Kaspersky partner·2018MCSA
2017CCNA
2016MTA (Microsoft Technology Associate ) Certified
Future Academy·2011