Ahmed Nabil
call center team leader
Fayoum, Fayoum, EgyptWork Experience
lavatera company
Nov 2022 - Apr 2023 -5 months
- Job Details:Supervised call center operations and optimized workflows. Monitored team performance and provided strategic reports. Maintained service quality while managing budgets effectively.
al safwa company
Jun 2020 - Jun 2022 -2 yrs
- Job Details:Managed sales and customer interactions, boosting revenue. Developed communication and time management skills. Gained experience working under pressure and achieving sales targets.
various
- Job Details:Gained hands-on experience in different industries through factory work and freelance projects. Developed adaptability, problem-solving, and teamwork skills in fast-paced environments.
Education
Bachelor's Degree in cybersecurity
Arab Open University (aou)Jan 2026
Skills
- Python
- HTML
- Network Security
- Ethical Hacking
- Wireshark
- GNS3
- Vulnerability Assessment
- Linux systems
- Packet Tracer
- LAN/WAN Configuration
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Languages
Arabic
FluentEnglish
Beginner