Ahmed Mohamed Mohamed

travel consultantFull Time

• Job Details:Utilized GDS (Galileo) (Amadeus) to perform advanced functions such as cancellation and reissue after meticulously verifying the penalties and taxes . Informed clients of travel information, such as travel times, transportation connections, medical and visa requirements to facilitate quality service. Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle. Worked closely with front desk to ensure full occupancy. Actively pursued personal learning and development opportunities e.g IATA knowledge . Documented all customer inquiries and comments thoroughly and quickly.