AK

Ahmed Koura

IT Technical Support Specialist

Egypt

Work Experience

  • IT Technical Support Specialist

    • Job Details:Solve hardware, software, and network problems. Provide computer programs compatible with user requirements. Investigate user problems, identified their source, determined possible solutions, evaluated, and implement solutions. Provide technical assessments regarding network state. Deal and handle problems with about 60 clients. Troubleshoot network problems. Oversees passive network installation.
  • Education

    • Bachelor's Degree in computer science and information

      Zagazig University (ZU)

      Jan 2023 

    Skills

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    Languages

    • Arabic

      Fluent
    • English

      Fluent

    Training & Certifications

    • HIS

      57357·2024
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