
Ahmed Kamal
Erp Specialist at Agile Business Modules
Nasr City, Cairo, EgyptWork Experience
Erp SpecialistFull Time
- Job Details:Delivering ERP solutions focused on financial modules, lead system demos and gather clients requirement •End user training and troubleshooting on installed solution and support, conduct workshops to capture functional requirement and document them effectively •Support ongoing maintenance and upgrades of ERP implementations
ERP implementorFull Time
ERP turbo solutions
Jul 2024 - May 2025 -10 months
Egypt , Cairo
- Job Details:An ERP implementor without coding focuses on setting up and managing an ERP system for a company. They don't write code but ensure the system works well for the business. Key tasks include: 1. Understanding Business Needs: Talking to different departments to know what they need from the ERP system. 2. System Setup: Configuring the ERP system to match the company's processes and requirements. 3. Project Management: Overseeing the entire implementation, making sure everything is on track. 4. Testing: Checking the system to ensure it works correctly before it's fully launched. 5. Training: Teaching employees how to use the new system. 6. Support: Helping solve problems after the system is up and running. 7. Managing Changes: Helping the company adjust to the new system and making the transition smooth. Their goal is to make sure the ERP system helps the business run more efficiently without needing to write any code.
junior AccountantFull Time
Mohsen Abdelkader Office
Jan 2024 - Jun 2024 -5 months
Egypt , Cairo
- Job Details:Prepare and examine financial records, ensuring accuracy and compliance with regulations. •Assist in monthly closing activities to complete financial statements. ensure compliance with local tax regulations and international accounting standards
call center Team leaderFull Time
Jul 2023 - Jan 2024 -6 months
Egypt , Cairo
- Job Details:Supervised call center team, delivering training and coaching to improve service performance. •Evaluated agents and provided performance feedback to enhance customer experience. •Managed escalations and complaints to ensure high client satisfaction.
Call Center AgentFull Time
Sep 2022 - Jul 2023 -10 months
Egypt , Cairo
- Job Details:scheduling appointments, providing information about healthcare services, confirming insurance details, and routing calls to appropriate healthcare personnel. •responding to customer complaints and handling it to maintain clients satisfaction
Education
Bachelor's Degree in Accounting major
Helwan UniversityJan 2023
Skills
Languages
Arabic
FluentEnglish
Advanced