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Ahmed El Sawy

Customer Success Specialist at Teleperformance - Egypt

Hadayek Alkobba, Cairo, Egypt

Work Experience

  • Customer Success SpecialistFreelance / Project

    Teleperformance - Egypt

    Apr 2024 - Present -1 yr, 1 month

    • TeamleaderFull Time

      Vodafone UK

      Jan 2021 - Aug 2023 -2 yrs, 7 months

      • Subject Matter ExpertFull Time

        Vodafone UK

        Jan 2018 - Dec 2021 -3 yrs, 11 months

        • Customer Support AdvisorFull Time

          Vodafone UK

          Jan 2017 - Dec 2017 -11 months

            • Education

            • Bachelor's Degree in Faculty of law english section

              Ain Shams University (ASU)

              Jan 2022 

            Skills

            • Active listening
            • People Management
            • Communication
            • Customer Satisfaction
            • Performance Management
            • Quality Control
            • Quality Management
            • Performance Measurement

            Languages

            • Arabic

              Fluent

            • English

              Fluent
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