Ahmed Emad Ali

Social Media ManagerFull Time

• Job Details:- Led app download campaigns and increased visibility on social media platforms. - Created content for travel destinations, managed schedules, and optimized publishing timing. - Directed video shoots and edited mobile-first short-form content. - Supervised moderation team to maintain consistent brand voice. - Organized offline events and integrated them into digital strategies.

Social Media SpecialistFull Time

• Job Details:- Developed social strategies and created monthly calendars for client accounts. - Produced and scheduled engaging Arabic/English content across platforms. - Conducted competitor analysis and audience research. - Helped boost engagement and improve client brand presence.

Customer Support RepresentativeFull Time

• Job Details:- Responded to 50+ calls/day, assisting UAE-based clients. - Mentored junior agents and improved call handling metrics. - Used customer feedback to enhance quality of service and efficiency.