Ahmed Saleh Mohamed Behiri

Retail Sales Store Manager

• Job Details:Led end-to-end store operations, while directly handling key account negotiations and sales planning. Trained and managed a sales team to consistently exceed monthly targets by 20%+. Developed sales strategies that increased store footfall and expanded customer base across retail and corporate channels. Maintained strong customer relationships, handled escalated client issues, and ensured high satisfaction scores. Conducted competitor analysis and implemented tactical initiatives to improve conversion rates. Achieved record handset sales performance, with mega mall store ranked top in iPhone 14 Pro Max sales across all du franchise outlets (launch day).

Asst. Store Manager

• Job Details:Supported daily sales operations and led initiatives that drove revenue growth and operational efficiency. Played a key role in employee onboarding, product training, and performance reviews. Collaborated with senior management to launch regional promotions and customer loyalty programs. Managed customer service escalations and coordinated with suppliers and backend teams to ensure service delivery. Specialized in smartphone sales including iPhones and Samsung devices, contributing to high-margin product revenue growth.

Assistant Manager – Sales & Customer Experience

• Job Details:Oversaw sales targets, managed client accounts, and developed new product pitches. Collected and analyzed customer feedback to refine service offerings and boost retention. Participated in regional sales events and business development meetings.