profile-img

Ahmed Mohamed Azmy

Offshore Travel Advisor at FlairsTech

Nasr City, Cairo, Egypt

Work Experience

  • Travel CoordinatorFull Time

    Cenomi

    Dec 2021 - Present -3 yrs, 7 months

    Egypt , Cairo

    • Job Details:• Developed and implemented efficient travel processes. • Negotiated rates, travel deals, and contracts. • Ensured compliance with company travel policy.
  • Client Operations RepresentativeFull Time

    Teleperformance - Egypt

    Nov 2020 - Present -4 yrs, 8 months

    Egypt , Cairo

    • Job Details:• Provided exceptional customer support to Tempo customers. • Resolved 35+ interactions per day, maintaining satisfaction. • Identified and documented customer pain points.
  • Offshore Travel AdvisorFull Time

    FlairsTech

    Jul 2020 - Present -5 yrs

    Egypt , Cairo

    • Job Details:• Maintained a positive, empathetic, and professional attitude. • Resolved customer inquiries promptly. • Provided valuable feedback to enhance customer service.
  • Travel AdvisorFull Time

    Teleperformance - Egypt

    Jul 2019 - Feb 2020 -7 months

    Egypt , Cairo

    • Job Details:• I Handled ticketing, reservation, and inquiries. • Conducted troubleshooting and provided advice.
  • Education

    • BA in Mass Communication

      Ahram Canadian University (ACU)

      Jan 2014 - Jan 2018 - 4 yr

    Skills

    • Amadeus
    • Microsoft Word
    • Microsoft Excel

    Languages

    • Arabic

      Fluent
    • English

      Intermediate
    Share this Profile