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Ahmed Awad

Customer Experience Manager at Telus Health

Saskatoon, Canada

Work Experience

  • Customer Experience ManagerFull Time

    Telus Health

    Jan 2017 - Present -8 yrs, 6 months

    • Service Desk SupervisorFull Time

      Vodafone Egypt

      Jun 2010 - Sep 2016 -6 yrs, 3 months

      • Sr. Engineer, IT Service DeskFull Time

        Vodafone Egypt

        Dec 2008 - May 2010 -1 yr, 5 months

        • Engineer, IT Service DeskFull Time

          Vodafone Egypt

          Mar 2007 - Nov 2008 -1 yr, 8 months

            • Education

            • Bachelor's Degree in Computer Science

              October 6 University (OU)

              Jan 2006 

            Skills

            • Contact Center Management
            • Service Level Management
            • Customer Satisfaction
            • Performance Management
            • Customer Care
            • Customer Support

            Languages

            • Arabic

              Fluent

            • English

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