
Ahmed Mohamed Anwer
Sales agent at Contact car
6th of October, Giza, EgyptWork Experience
Banking operation (quality control)Full Time
HSBC
Oct 2018 - Present -6 yrs, 9 months
Egypt , Giza
- Job Details:1- Work to ensure high quality standards are maintained for KYC and Enhanced Due Diligence (EDD) casework conducted by KYC analysts. 2- Review cases for adherence to EDD procedures and ensure analyst conclusions are clear, complete and supported by the information in the file.. 3- Identify and escalate critical issues to the Quality Control Supervisor. 4- Decrease regulatory and reputational risk by exercising sound judgment in approving/rejecting submitted cases. 5- Operates in a team environment and has regular interaction with Business, Operations and AML Compliance management, as well as KYC and QC teams. 6- Perform Compliance testing processes and activities in accordance with the Global Compliance Testing standards. Ensure the testing is completed timely and within quality expectations including writing clear and concise summaries and reports with the appropriate supporting workpaper documentation. 7- Participate in a risk-based AML-specific testing program, adhering to the Global Compliance Testing standards, in order to provide senior management with comprehensive end-to-end assessments of the regulatory control environment. 8- Recognize, document and assess key risks, control environments, and applicable regulations
Sales agentFull Time
Contact car
Oct 2016 - Present -8 yrs, 9 months
Egypt , Giza
- Job Details:1- Meeting or exceeding weekly, monthly, and yearly sales quotas. 2- Canvassing assigned territories to present company products to potential customers 3- Assisting management in identifying viable marketing strategies. 4- Demonstrating product features to customers. 5- Completing order forms and submitting them for processing. 6- Completing regular sales reports specifying the number of sales made. 7- Contacting leads and setting up appointments to present company products. 8- Attending trade shows and other industry-related events. 9- Preparing sales proposals for potential buyers. 10- Made follow-up calls to customers to ensure satisfaction and to offer additional products and services
Sales agent And Team leaderFull Time
Mobinil
Aug 2011 - Apr 2015 -3 yrs, 8 months
Egypt , Giza
- Job Details:1- Help customers select the right mobile device for their needs and also sell other telecommunication services 2- Greeting customers,Consulted with customers to understand exactly what their needs were and provided tailored recommendations and solutions., Promoting products, explaining features, collecting payments, and updating sales records. 3- Assisted in maintaining, merchandising and housekeeping throughout the Mobile Sales department. 4- Handled all customer service issues in a timely and professional manner 5- Arranged and displayed store merchandise 6- Made follow-up calls to customers to ensure satisfaction and to offer additional products and services 7- Assisted management in managing, tracking, and reconciling merchandise, ordering inventory and making schedules 8- Handled cash and credit card transactions
Education
Bachelor's Degree in Accounting
Cairo University (CU)Jan 2009 - Jan 2014 - 5 yr
Languages
English
Advanced