AA
Ahmed Osama Anwar
Quality Section Head at Juhayna Food Industries
Cairo, EgyptWork Experience
Quality and Food Safety ManagerFull Time
Nov 2023 - Present -1 yr, 8 months
- Job Details:1. Developed and implemented quality standards and procedures, ensuring compliance with internal policies, regulations, and international standards, which guarantee product safety and quality. 2. Assessed and specified quality requirements for raw materials with suppliers, ensuring consistent final product quality and meeting customer needs. 3. Led continuous improvement initiatives in performance, quality, and food safety, fostering a culture of change and operational excellence within the organization. 4. Oversaw product safety and quality systems, ensuring compliance with all applicable regulatory requirements and conducting thorough quality checks on both internal and external products. Trained and educated staff on quality standards, product safety, and customer satisfaction, enhancing awareness and improving operational efficiency. 6. Conducted data analysis to monitor trends, identify emerging risks and opportunities, and improve decisionmaking, maximizing profitability and customer satisfaction. 7. Set the quality budget that ensured providing the necessary resources to meet the quality objectives.
Quality and Food Safety ManagerFull Time
- Job Details:1. Developed and implemented quality management systems to ensure compliance with regulatory requirements, industry standards, and customer specifications. 2. Led and managed quality teams to ensure effective execution of quality programs and initiatives. 3. Managed the quality department budget to better utilize the resources towards achieving the company’s objectives. 4. Decreased customer complaints by 50% by managing customer complaints and conducting root cause analysis to identify and address the underlying issues. 5. Established and maintained relationships with regulatory agencies and industry associations to stay informed of regulatory changes and industry trends. 6. Conducted internal audits and supplier audits to assess compliance with quality and food safety standards. 7. Developed and delivered training programs on quality and food safety topics to ensure understanding and compliance among employees at all levels of the organization. 8. Analyzed quality data and developed metrics to measure and report on quality performance and trends. 9. Led continuous improvement initiatives to drive efficiency and effectiveness in the quality management system.
Quality Section HeadFull Time
Jan 2021 - Present -4 yrs, 6 months
Egypt , Giza
- Job Details:Responsible for implementation of Juhayna corporate FSMS and compliance to local and global food safety standards. Set the annual quality budget and provide resources needed for the quality operations. Set and follow up quality and laboratory objectives and KPIs. Drive HACCP systems & teams, Zoning System, Pathogen environmental monitoring (PEM), Pest Control, CAPA, Calibration, and Prerequisite programs (PRP). Set & drive sanitation programs & sanitary design policies. Manage customer complaints cycle. Set the training plan for the quality team to level up the competence of the team. Responsible for Food safety training & awareness for both blue and white collars.
Quality Team LeaderFull Time
Dec 2019 - Dec 2020 -1 yr
Egypt , Giza
- Job Details:Responsible for the implementation of Juhayna corporate FSMS. Lab manager responsible for: - Incoming materials, in-process and finished products analysis, and release Developing and updating risk-based sampling plan for raw materials, in- process and semi-finished materials, environmental and finished products GLP implementation PT test passing Developing and implementing risk-based external analysis plan Set and follow up and laboratory objectives & KPI. Ensure Compliance with FSSC 22000 with zero findings raised during annual surveillance. Plan, and manage the company audit program for the integrated management system. Prepare and analyze information for management review. Receive complaints reports, follow up investigation processes, and take the appropriate corrective/preventive actions needed after discussing it in the Complaint meeting with stakeholders.
Quality Assurance and Food Safety Section HeadFull Time
Lacto-Misr Co. for Production of Baby Milk Powder and Food
Aug 2013 - Nov 2019 -6 yrs, 3 months
Egypt , Cairo
- Job Details:• Ensure implementation of Lacto-Misr QMS and FSMS and FrieslandCampina standards. • Quality coordinator responsible for handling of quality and food safety issues between Lacto-Misr and FrieslandCampina. • Ensure Compliance to ISO 9001:2008 and ISO 22000:2005 with no minor NCR raised during annual surveillance. • Analyze quality trends of the entire supply chain scope using quality management tools and recommends corrective actions or improvement programs for defect reductions, and coordinates these programs for implementation. • Drive HACCP systems & teams, Zoning System, Pathogen environmental monitoring (PEM), Pest Control, Calibration, and Prerequisite programs. • Set & drive sanitation programs & sanitary design policies. • Plan, prepare, execute, manage, report, and follow up the company audit program for all implemented systems within the integrated management system. • Measure and evaluate quality Key performance indicator KPI to quantify and evaluate organizational success. • Prepare and analyze information for the purpose of management review. • Receive complaints reports, follow up investigation processes, and take the appropriate corrective/preventive actions needed after discussing it in the complaint meeting with stakeholders. • Track suppliers approval/qualification process take the appropriate actions in case of any poor quality performance and do an announced/non announced audits on suppliers to ensure their compliance to Lacto-Misr and FrieslandCampina QMS and FSMS and do the proper CAPA if needed. • Responsible for Food safety training & awareness for both blue and white collars. • Assure the Quality Assurance department staff is competent and proficient at performing their tasks. • Ensure the continuous induction of Moral and Motivation initiatives to ensure high productive and motivated QA team. • Manage subordinates continuous development process through required training to match the technical requirements of the scope of work.
Education
College Diploma in Total Quality Management TQM & Quality Management Systems
American University in Cairo (AUC)Jan 2010 - Jan 2012 - 2 yr
BSc in Science
Al-Azhar UniversityJan 2004 - Jan 2009 - 5 yr
Skills
Languages
English
Fluent
Training & Certifications
ISO 9001:2015 Lead Auditor
SGS·2019Certified Lean Six Sigma Green Belt
IASSC·2015FSMS Lead Auditor based on FSSC 22000
SGS, IRCA·2015