Ahmed Magdy Anwar

Senior Account ManagerFull Time

• Job Details:-Provide excellent service and support in order to build a strong relationship with the clients. -Manages a portfolio of accounts to achieve long-term success. -Acts as the point of contact and handle customers’ individual needs. -Services multiple clients concurrently, And meeting deadlines. -Communicates with clients to ensure that all of their needs are understood and addressed. -Builds strong client relationships to maintain old business and acquire new customers. -Resolves complaints and keeping track of all processes that pertain to the client's desires. -Acts as the client's representative in the company to ensure that their demands are met with a focus on improving the customer experience.

Regional Lead Generation & AnalysisFull Time

• Job Details:- Conducts a needs analysis and determine prospects and how Talabat concept will speak to those needs. - Works with the Regional Head of Sales to develop and grow the sales pipeline to consistently meet quarterly revenue goals. - Prepares and analyzes sales activity pipeline reports and dashboards as requested by Regional Head of Sales. - Identify areas in the market where the company is able to develop new business. - Builds and cultivate prospect relationships by initiating communications and conducting follow-up communications in order to move opportunities through the sales funnel. - Directs communication with customers via e‐mail and telephone to introduce and promote Talabat concepts and identifies appropriate B2B buyers (partner restaurants) within the target market. - Responsible for prospecting, qualifying and generating new sales leads. - Handles field incoming sales leads (incoming emails, calls and potential client inquiries).