Ahmed Amr Ghoneimy

CRM AssociateFull Time

• Job Details:- Plan, organize and execute daily communications (Push notifications, SMSs, In- apps.. etc) - Executing and Launching Performance and Marketing campaigns and communications - Experimenting with A/B testing in channels and text to ensure maximum impact at each stage of the user journey - Implementing lifecycle user journeys and automation to increase conversion - Analyzing campaigns performance and reporting the impact and results

Content SpecialistFull Time

• Job Details:- Create, prepare, and review all the products’ data (basic information, photos, content, navigation) matching the company criteria. - Continuous update website content for each product. - Write clear descriptive content to promote our products/services. - Update the content of the suppliers, deals and promotions through the CMS and ensure that they are always up to date. - Consistently improve the quality of the content on the website and apps through experimentation. - Work closely with different stakeholders such as the marketing coordinator, design team, account managers and other marketing teams to ensure that campaigns are run as per schedule with consistent branding. - Proactively suggest improvements to the CMS system to make it more efficient.

Operations SpecialistFull Time

• Job Details:- Managing day-to-day operations. - Optimizing operational processes and procedures for maximum efficiency while maintaining quality standards. - Assisting with the implementation of new processes and procedures. - Identifying ways to improve customer experiences. - Overseeing the operations team and assigning tasks. - Interacting with customers and suppliers, answering questions, and resolving issues. - Tracking and reporting on operational performance. - Maintaining policy and procedure documents.