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Ahmed Mohmed Amn

Branch Manager and responsible for managing customer complaints

Cairo, Egypt
  • Desire to lrarn-
  • Perseveance and non-surrender
  • Love the education of others

Work Experience

Branch Manager and responsible for managing customer complaints Full Time

zack's Bakery CoffÉ

November 2016 - June 2018 • 1 yr, 7 months

 Owner – Executive ManagerFull Time

Demos For Fast Food & Beverages Co,

July 2011 - March 2016 • 4 yrs, 8 months

Bar WaiterFull Time

Four Seasons Resort Sharm El Sheikh

December 2006 - April 2011 • 4 yrs, 4 months

Education

  • Not accomplished yet in History

    Ain Shams University (ASU) - Egypt 2013 to 2017. 4 Years

Achievments

Achievements: Put manual & i gave lectures for zack's bakry & smiley's grill which is includes: customers service • Art of customer service • Who is the customer and his importance • types of customers • How to deal with a difficult customers Table service , types and how to manage the service process? And many such as occupational safety and food safety and some operating rules in addition to the basic operating standards Make agreements with Al Rehab Club and the German School Training of the current director of Al-Rehab branch

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Skills
Tools and Fields of Expertise

  • Desire to lrarn-
  • Perseveance and non-surrender
  • Love the education of others

Training & Certifications

  • Bussines Mangement Diploma

    American academy accredited form atlanta institute u.s.a · 2017

  • • Certificate of participation 101

    quanta · 2016

  • • Certificate of Scholarship Completion OF Marketing - customers service-Human Resources

    Russian Cultural Center · 2016

  • Certificate of Achievement Soft Skills

    from Russian Cultural Center · 2016

  • • Basic Food Safety Training Course

    (HIIS)hospitality industry integrated services · 2010
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