AA

Ahmed Mohmed Amn

Branch Manager and responsible for managing customer complaints

Ain Shams, Cairo, Egypt

Work Experience

  • Branch Manager and responsible for managing customer complaints Full Time

    zack's Bakery CoffÉ

    Nov 2016 - Jun 2018 -1 yr, 7 months

    •  Owner – Executive ManagerFull Time

      Demos For Fast Food & Beverages Co,

      Jul 2011 - Mar 2016 -4 yrs, 8 months

      • Bar WaiterFull Time

        Four Seasons Resort Sharm El Sheikh

        Dec 2006 - Apr 2011 -4 yrs, 4 months

          • Education

          • Not accomplished yet in History

            Ain Shams University (ASU)

            Jan 2013 - Jan 2017 - 4 yr

          Achievements

          Achievements: Put manual & i gave lectures for zack's bakry & smiley's grill which is includes: customers service • Art of customer service • Who is the customer and his importance • types of customers • How to deal with a difficult customers Table service , types and how to manage the service process? And many such as occupational safety and food safety and some operating rules in addition to the basic operating standards Make agreements with Al Rehab Club and the German School Training of the current director of Al-Rehab branch

          Skills

          • Desire to lrarn-
          • Perseveance and non-surrender
          • Love the education of others

          Training & Certifications

          • Bussines Mangement Diploma

            American academy accredited form atlanta institute u.s.a·2017

          • • Certificate of participation 101

            quanta·2016

          • • Certificate of Scholarship Completion OF Marketing - customers service-Human Resources

            Russian Cultural Center·2016

          • Certificate of Achievement Soft Skills

            from Russian Cultural Center ·2016

          • • Basic Food Safety Training Course

            (HIIS)hospitality industry integrated services ·2010
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