Ahmed Salim Amin

Section Head of system & SupportFull Time

• Job Details:•Prepare and manage the department operating budget including project budgets for strategic initiatives. •Develop and monitor resource management procedures for infrastructure support, maintenance and business cases and identify internal staff and external resources required to meet the infrastructure needs. •Lead and manage vendors and contractors for Infrastructure and systems external support resources. •Proactively report team performance and work progress. •Participate to any activities related to IT as directed by the CIO. •Manage all System Administration activities to ensure the proper operation of the Computer System and plan of the system utilization, and upgrade of the computer hardware. •Responsible of Systems and Hardware upgrades, maintenance, moving and relocating resources. •Preparing all necessary supplements required to insure proper operation of a computer environment. •Improving the systems specialists (by implementing the proper training schedules) to work in professional way for the hospital. •Defining new system requirements and modification and also analyze the problems and provide solutions. •Producing user specs, system analysis and professional system documentation. •Analyze and follow up all troubleshooting and user’s special requirements received from users.

Deputy Director of I.T DepartmentFull Time

• Job Details:•Participate to any activities related to IT as directed by the IT Manager. •Responsible for ensuring proper documentations according to the IT department standard procedures. •Develop and assist the implementation of work processes. •Manage direction of infrastructure staff responsible for providing ongoing technical, infrastructure, and support to business units. •Responsible for developing and keep records of infrastructure team capabilities while ensuring enough resources to support infrastructure work scope. •Prepare and manage the department operating budget including project budgets for strategic initiatives. •Monitor resource management procedures for infrastructure support and maintenance. •Develop business cases and identify internal staff and external resources required to meet the infrastructure needs. •Lead and manage vendors and contractors for Infrastructure systems if need any external support resources. •Proactively reports for team performance and work progress.

Senior Network AdministratorFull Time

• Job Details:• Monitor servers /systems event logs and performance. • Managing & monitoring network devices and all lease lines (FR&MPLS) and VPN connectivity between main branch, BORSA & MAQASA • Basic Trouble shooting for Systems, data and voice (VOIP) network devices. • Perform daily backup/ test restore the backend systems. • Provide support manager with regular reports regarding all IT services. • Planning for servers needed upgrades as result of performance statistics collected. • Participating in new hardware/software selection and Communicating with IT vendors for purchasing and maintaining hardware • Participate in disaster recovery plans /actions for all running systems in coordination With support manager (Servers rebuild procedure, System state) • Answers all employees support requests in a specific time and ensure the proper solving of the technical problem they are facing.