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Ahmed Aly

Telecommunications Sector Delivery Manger at IBM

6th of October, Giza, Egypt

Work Experience

  • Telecommunications Sector Delivery MangerFull Time

    IBM

    Jun 2019 - Present -6 yrs

    Egypt , Cairo

    • Job Details:Focusing on successful Delivery of MEA IBM Managed Telecommunications project, Responsible for project managers performance and career Progression, coaching and guiding the project managers, conduct regular reviews to maintain the success through financials reviews (cost, revenue management) and quality reviews (issues, risks, actions and PCR management)
  • Delivery Project Executive/ MEA Oracle practice leadFull Time

    IBM

    Jun 2018 - Jun 2019 -1 yr

    Egypt , Cairo

    • Job Details:Managing Oracle Practice in MEA CICs, responsible for assessing and qualifying IBM Oracle technology deals, participating in the solutioning, aligning Oracle pipeline and set the priorities for the projects. Managing team of 50+ practitioners and 1st line managers, support the team in their career progression, review their progress and evaluate their performance through checkpoints and end year review. Delivery project Executive, responsible for ensuring the telecommunication project delivery, manage the relationship with the customers C level, guide and coach the project mangers, mange the financials (Cost, revenue) of all telecommunication projects, direct and resolve the conflicts and issues (Technical, non-technical) raised during the delivery
  • Project managerFull Time

    IBM

    Jan 2016 - Jun 2018 -2 yrs, 5 months

    • CRM Practice Leader (1st line Manager) / Solution ArchitectFull Time

      IBM

      Jan 2012 - Jan 2016 -4 yrs

      Egypt , Cairo

      • Job Details:Responsible for enabling CRM solutions in IBM Egypt, through participating in the solutioning and putting the architect for the running projects along with leading the technical team, guide and support then in their assignments. Leading the technical teams for mega CRM transformation, three parallel releases with three different teams, different culture and time zones
    • Education

      • Bachelor's Degree in Computer engineering

        Ain Shams University (ASU)

        Jan 2003 

      Skills

      • Customer Advocacy
      • CRM
      • Consultation
      • People Management
      • Scope management
      • Project Planning
      • Bid Management

      Languages

      • Arabic

        Fluent
      • English

        Fluent

      Training & Certifications

      • Scrum Master

        BadgeCert·2018
      • Telecommunications Insights & Solutions (Silver)

        IBM·2016
      • Siebel 8 Consultant Certified Expert

        Oracle·2008
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