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Ahmed Helmy Allam

Global Business Solutions Manager at Raya Customer Experience

New Cairo, Cairo, Egypt

Work Experience

Raya Customer Experience

  • Global Business Solutions ManagerFull Time

    Aug 2022 - Present -2 yrs, 11 months

    Egypt , Cairo

    • Global Business Solutions Section HeadFull Time

      Aug 2020 - Jul 2022 -1 yr, 11 months

      Egypt , Cairo

    • Business Development ManagerFull Time

      iCall Outsourcing

      Jul 2019 - Jul 2020 -1 yr

      Egypt , Cairo

      • Head of Project ManagementFull Time

        Wasla Outsourcing

        Jan 2008 - Jun 2019 -11 yrs, 5 months

          • Education

          • Bachelor's Degree in Accounting

            Ain Shams University (ASU)

            Jan 2000 

          • High School - Thanaweya Amma

            St. Fatima School - Heliopolis

            Jan 1995 

          Skills

          • Leadership
          • Business Process Outsourcing
          • Contact Center Management
          • Negotiation
          • Business Development
          • PMP
          • Microsoft Office
          • Microsoft Project
          • CRM
          • Analysis

          Languages

          • Arabic

            Fluent

          • English

            Advanced

          Training & Certifications

          • COPC

            COPC·2015

          • PMP

            Knowledge Academy·2013
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