profile-img

Ahmed Khaled Ali

Accounting support specialist at Flairstech

Matareya, Cairo, Egypt

Work Experience

  • Accounting support specialistFull Time

    Flairstech

    Dec 2020 - Present -4 yrs, 7 months

    United States

    • Job Details:Job Responsibilities · Talk to customers over the phone or via email to provide solutions to accounting and technical problems. · Perform diagnostic tests and troubleshooting to identify clients issues. · Provide customers accurate information on IT products and services. · Develop and implement technical procedures effective in quickly addressing customers’ problems to minimize downtime. · Carry out assessments to determine the need for changes in hardware/software configuration. · Educate clients on procedures for resolving or preventing recurrence of a technical problem. · Act as liaison between the IT unit of an organization and it’s clients. · Explain and provide accounting and IT solutions to customers in non-technical and comprehensible terms. · Proffer recommendations to clients looking to purchase new equipment or replace existing ones. · Prepare and present reports to update management on IT support operations. · Respond to inquiries about hardware or software issues. · Perform scheduled maintenance on computer systems to ensure efficient operations. · Design and maintain SQL databases for the clients. · Attend educational programs, workshops, and seminars to stay abreast with developments in the industry.
  • Senior AccountantFull Time

    Teleperformance Egypt

    May 2019 - Nov 2020 -1 yr, 6 months

    Egypt , Cairo

    • Job Details:Senior Accountant -Job Responsibilities . Verify, allocate, post and reconcile accounts payable and receivable . . Produce error-free accounting reports and present their results . . Analyze financial information and summarize financial status . . Spot errors and suggest ways to improve efficiency and spending . . Provide technical support and advice on Management Accountant . . Review and recommend modifications to accounting systems and procedures . Manage accounting assistants and bookkeepers . . Participate in financial standards setting and in forecast process . . Provide input into department’s goal setting process . . Assist with tax audits and tax returns . . Direct internal and external audits to ensure compliance . . Plan, assign and review staff’s work . . Support month-end and year-end close process . . Develop and document business processes and accounting policies to maintain and strengthen internal controls. . Ensure compliance with GAAP principles . . Liaise with the Financial Manager to improve financial procedures .
  • AccountantFull Time

    Teleperformance Egypt

    Oct 2015 - Apr 2019 -3 yrs, 6 months

    Egypt , Cairo

    • Job Details:Job Responsibilities . Maintain the billing system. . Generate invoices and account statements . . Maintain accounts receivable files and records . . Produce monthly financial and management reports . . Investigate and resolve any irregularities or inquiries . . Assist in general financial management and analysis . . Document financial transactions by entering account information. . Recommend financial actions by analyzing accounting options. . Substantiate financial transactions by auditing documents. . Maintain accounting controls by preparing and recommending policies and procedures. . Maintain control on employees' petty cash and prepare deductions when needed. . Guide accounting clerical staff by coordinating activities and answering questions. . Reconcile financial discrepancies by collecting and analyzing account information. . Secure financial information by completing data base backups. . Maintain financial security by following internal controls. . Prepare payments by verifying documentation, and requesting disbursements. . Answer accounting procedure questions by researching and interpreting accounting policy and regulations. . Maintain customer confidence and protects operations by keeping financial information confidential. . Comply with federal, state, and local financial legal requirements by studying existing and new legislation, enforcing adherence to requirements, and advising management on needed actions. . Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. . Contribute to team effort by accomplishing related results as needed.
  • Customer Service RepresentativeFull Time

    WU UK

    May 2015 - Oct 2015 -5 months

    Egypt

    • Job Details:Job Responsibilities · Work as an AML (Anti Money Laundering) Compliance service specialist, and conduct investigations. · Responsible for providing support on anti-money laundering (AML) compliance program, including Government Sanctions and/or other internal programs while working with stopped payments. · Make accurate decisions assessing knowledge in AML Compliance field and communicate these decisions to Western Union agents, customers and/or service associates. · Service inquiries received over the phone, e-mail or working directly with money transfers · Utilize back-office applications, verifying customer identification documents and making decisions
  • Education

    • Bachelor Degree of Commerce, Accounting Department, Faculty of Commerce in Accounting

      Ain Shams Academy

      Jan 2008 - Jan 2011 - 3 yr

    Skills

    • Technical Support
    • Microsoft Office
    • Hardware Maintenance
    • Computerized Accounting

    Languages

    • English

      Fluent
    • Arabic

      Fluent
    • Spanish

      Intermediate

    Training & Certifications

    • Teaching English as a foreign language TEFL

      My TEFL·2020
    • Teaching English as a second langauge

      Alison·2014
    • Spanish Language

      MODLI·2012
    • Oracle Financial

      Vision Training Center·2010
    • General and Business English

      AUC·2010
    • Computerized Accounting

      Vision Training Center·2010
    Share this Profile