Ahmed Ali
Guest Service Agent
Maadi, Cairo, EgyptWork Experience
Education
Bachelor's Degree in Tourism and Hotels
The Egyptian InstituteJan 2011
Achievements
2023: Leading EHG competition for a 5th consecutive year becoming #1 hotel across all hotels. 2022: Leading EHG competition for a 4th consecutive year becoming #1 hotel across all hotels. 2022: Task Force – Supporting the team of Address Dubai Marina during Expo2020 Dubai 2022: Address Dubai Marina Booking.com #1 vs. 551 Hotels in Dubai 2021: Team – Front Office - of the year award 2021: Manager of the year award 2021: An exceptional achievement with a score of 4.8/5 Al Alamein Hotel becomes #1 hotel across all EHG for the 3rd year 2020: Exceptionally managed different roles during the pandemic 2019: Al Alamein Hotel becoming #1 hotel across all EHG based on GSS with a score of 4.6/5 2019: Jumeirah Royal Saray top Sirius enrollment and top upseller 2019: Jumeirah Royal Saray TripAdvisor® #1 2018: St. Regis Cairo FO Champion for Presentation Skills 2017: St. Regis Cairo Employee of the month 2017: St. Regis Cairo Champion award for creating Opera Simulator in a pre-open
Languages
Arabic
FluentEnglish
FluentGerman
Intermediate