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Ahmed Ali

Guest Service Agent

Maadi, Cairo, Egypt

Work Experience

  • Guest Service AgentFull Time

    St. Regis Cairo - Marriott

    Sep 2017 - Nov 2018 -1 yr, 2 months

    • Education

      • Bachelor's Degree in Tourism and Hotels

        The Egyptian Institute

        Jan 2011 

      Achievements

      2023: Leading EHG competition for a 5th consecutive year becoming #1 hotel across all hotels. 2022: Leading EHG competition for a 4th consecutive year becoming #1 hotel across all hotels. 2022: Task Force – Supporting the team of Address Dubai Marina during Expo2020 Dubai 2022: Address Dubai Marina Booking.com #1 vs. 551 Hotels in Dubai 2021: Team – Front Office - of the year award 2021: Manager of the year award 2021: An exceptional achievement with a score of 4.8/5 Al Alamein Hotel becomes #1 hotel across all EHG for the 3rd year 2020: Exceptionally managed different roles during the pandemic 2019: Al Alamein Hotel becoming #1 hotel across all EHG based on GSS with a score of 4.6/5 2019: Jumeirah Royal Saray top Sirius enrollment and top upseller 2019: Jumeirah Royal Saray TripAdvisor® #1 2018: St. Regis Cairo FO Champion for Presentation Skills 2017: St. Regis Cairo Employee of the month 2017: St. Regis Cairo Champion award for creating Opera Simulator in a pre-open

      Skills

      • computer
      • Soft Skills
      • Leadership
      • Time Management
      • Active Listening
      • Peoblem Solving
      • Microsoft Office

      Languages

      • Arabic

        Fluent
      • English

        Fluent
      • German

        Intermediate
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