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Ahmed Ramada AL-Bealy

Odoo project Manager

khusus, Qalubia, Egypt

Work Experience

  • Odoo project ManagerFull Time

    National Company for adhesive tapes

    Jul 2018 - Oct 2019 -1 yr, 3 months

    Kuwait , Kuwait City

    • Job Details:Deep business cycle analysis. Determine the main requirements for the program. Gap analysis. Collecting and analyzing Master data. Follow up the implementation of tasks. Determine the advanced requirements and determine their importance. Work on trying all steps and following up on the final reports. End-user training.
  • Sales RepresentativeFull Time

    Jazeera airways

    Jun 2014 - Jun 2018 -4 yrs

    Kuwait , Farwaniya

    • Job Details:. responsible for offering specific packages and deals to businesses . Promote company new services . Ensure that our company market share always going up and compare with the same periods. Follow up our partners and solve their problems if they have .
  • logistic coordinator Full Time

    souq.com

    Apr 2013 - Jun 2014 -1 yr, 2 months

    Kuwait , Kuwait City

    • Job Details:approving time sheets for delivery, Signing payment vouchers Monitoring cargo movement through the tracking system Issuing fuel cards to drivers Developing new duty rosters for drivers Scheduling maintenance charts for all vehicles Radio communication with control room to report progress Make daily and monthly reports.
  • Customer service representative Full Time

    Viva1960

    Apr 2011 - Apr 2013 -2 yrs

    Egypt , Cairo

    • Job Details:Answer phones and respond to customer requests. Provide customers with product and service information. Up sell products and services. Identify, research, and resolve customer issues using the computer system. Follow-up on customer inquiries not immediately resolved. Complete call logs and reports. Research billing issues. Recognize, document and alert the supervisor of trends in customer calls. Recommend process improvements.
  • Education

    • Bachelor of Business Administration in Business Administration

      Tanta University

      Jan 2001 - Jan 2005 - 4 yr

    • High School - Thanaweya Amma

      elsanta secondary school

      Jan 2001 

    Skills

    • Microsoft Office
    • computer
    • Customer Service
    • Sales

    Languages

    • Arabic

      Fluent
    • English

      Advanced

    Training & Certifications

    • Odoo implementation

      odoo·2018
    • How to handle customer complain

      Americana·2009
    • Training of trainers

      Microsoft unlimited potential ·2008
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