Ahmed Ramada AL-Bealy
Odoo project Manager
khusus, Qalubia, EgyptWork Experience
Odoo project ManagerFull Time
National Company for adhesive tapes
Jul 2018 - Oct 2019 -1 yr, 3 months
Kuwait , Kuwait City
- Job Details:Deep business cycle analysis. Determine the main requirements for the program. Gap analysis. Collecting and analyzing Master data. Follow up the implementation of tasks. Determine the advanced requirements and determine their importance. Work on trying all steps and following up on the final reports. End-user training.
Sales RepresentativeFull Time
Jazeera airways
Jun 2014 - Jun 2018 -4 yrs
Kuwait , Farwaniya
- Job Details:. responsible for offering specific packages and deals to businesses . Promote company new services . Ensure that our company market share always going up and compare with the same periods. Follow up our partners and solve their problems if they have .
logistic coordinator Full Time
souq.com
Apr 2013 - Jun 2014 -1 yr, 2 months
Kuwait , Kuwait City
- Job Details:approving time sheets for delivery, Signing payment vouchers Monitoring cargo movement through the tracking system Issuing fuel cards to drivers Developing new duty rosters for drivers Scheduling maintenance charts for all vehicles Radio communication with control room to report progress Make daily and monthly reports.
Customer service representative Full Time
- Job Details:Answer phones and respond to customer requests. Provide customers with product and service information. Up sell products and services. Identify, research, and resolve customer issues using the computer system. Follow-up on customer inquiries not immediately resolved. Complete call logs and reports. Research billing issues. Recognize, document and alert the supervisor of trends in customer calls. Recommend process improvements.
Education
Bachelor of Business Administration in Business Administration
Tanta UniversityJan 2001 - Jan 2005 - 4 yr
High School - Thanaweya Amma
elsanta secondary schoolJan 2001
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
Odoo implementation
odoo·2018How to handle customer complain
Americana·2009Training of trainers
Microsoft unlimited potential ·2008