
Ahmed Eid Alazmi
Senior team lead - Holidays packages at Seera group at Seera group (Altayyar group & Almoasafer travel & Ella & Tajawal Travel)
Downtown, Cairo, EgyptWork Experience
Senior team lead - Holidays packages at Seera groupFull Time
Seera group (Altayyar group & Almoasafer travel & Ella & Tajawal Travel)
Jan 2019 - Present -6 yrs, 6 months
Egypt , Cairo
- Job Details:Leading and manage the team, set the structure, workflow & process and SLA, reporting all issues and performance, solving all critical issues and improving the quality of contracted services as well. Experienced in Monitoring the team performance and increase Their performance, reporting all vendor issues with setting the process between us and the vendors, setting SLA with the vendors to avoid any delay. Communication with other departments like IT dep or financial if we (the team) have any issues with them Increasing sales by providing the best rate compared with the competitors especially the big amounts Increasing the booking conversion ratio by increasing the quality, track the reports and gaps as well with extensive experience handling, executing Mice requests. Experienced in building, customizing, Preparing travel programs worldwide.
Package Designer at Almosafer & Altayyar GroupFull Time
Altayyar Group & Almosafer travel
Jan 2018 - Dec 2018 -11 months
Egypt , Cairo
- Job Details:Prepare and sourcing products for our online packages for all destinations by partnering with the best destination vendor worldwide where we can get the best rate and best service quality to be published on our website. Experiences in analyzing vendors tariffs and run benchmarks. I can handle all operating cycles for online packages and after-sales issues. Building rapport between suppliers and our group brands.
Product Specialist at AlmosferFull Time
Almosafer travel
Oct 2016 - Dec 2017 -1 yr, 2 months
Egypt , Cairo
Education
BA in Tourism and Hotels
Alexandria University (ALEXU)Jan 2006 - Jan 2011 - 5 yr
Languages
Arabic
FluentEnglish
AdvancedGerman
Intermediate