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Ahmed Alaa Wahdan

Technical Support Engineer at SPEED for Computer Services

Mashtul Alsuq, Sharqia, Egypt

Work Experience

  • Erp Application ConsultantFull Time

    Resala Soft

    Jul 2022 - Present -3 yrs

    Egypt , Cairo

    • Technical Support EngineerFull Time

      SPEED for Computer Services

      Mar 2020 - Present -5 yrs, 4 months

      Egypt , Sharqia

      • Job Details:I’m responsible for maintenance, Repair and installation of Customer’s computers and laptops. Some Times being responsible for sales department.

      • Education

      • Bachelor's Degree in Information System

        Zagazig University (ZU)

        Jan 2017 

      Achievements

      Learned very good about how to repair and maintain computer and laptop hardware. Learned professionally how to deal with different customers. Learned how to market a product to customers and convince them to take or buy it.

      Skills

      • Seeking for problem’s solution
      • Helping other people
      • Adapt to work any job
      • Team Work
      • Technical Support
      • Customer Service
      • Customer Support
      • Coding

      Languages

      • Arabic

        Fluent

      • English

        Advanced

      Training & Certifications

      • Oracle Apex

        Online Courses·2020

      • Oracle Application development Fusion ADF

        Senior-Steps·2014

      • Oracle ADF Diploma

        Senior Steps - IT Training Center·2014

      • JavaSE & JavaEE &MySQL

        Senior Steps - IT Training Center·2014

      • Java Standard Edition J2SE

        Senior-Steps·2013

      • Java Enterprise Edition J2EE

        Senior-Steps·2013
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