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Ahmed Al Hawary

Retail Assistant at Amazon

Giza, Egypt
  • Customer Service
  • Front desk supervisor
  • Contact Centers Management
  • Pay-TV and subscription based Operations.
  • Call Center

Work Experience

Retail AssistantFull Time

Amazon

August 2019 - Present • 2 yrs, 4 months

Production Planning ExecutiveFull Time

Mobica Company for Advanced Industries

December 2018 - April 2019 • 4 months

Supply Chain ExecutiveFull Time

Mobica Company for Integrated Industries

May 2018 - December 2018 • 7 months

Customers Administration and Sales Operations AdviserFull Time

OSN (Orbit Showtime Network) Co.

March 2011 - December 2018 • 7 yrs, 9 months

Education

  • Bachelor's Degree in Italian Language & Literature

    Ain Shams University (ASU) - Egypt 1999
  • High School - Thanaweya Amma

    Al Horreya languages Schools - Egypt 1995

Skills
Tools and Fields of Expertise

  • Customer Service
  • Front desk supervisor
  • Contact Centers Management
  • Pay-TV and subscription based Operations.
  • Call Center
  • Excellent communication skills
  • Team player
  • organization
  • Detail-oriented
  • Strategic Thinking.
  • Crisis Management.
  • Teaching and Training any Subject or Material
  • Presentation Skills
  • Time Management
  • Problem Solving
  • MS Word, Excel and PowerPoint
  • Ability to perform through others and within a team
  • Information Technology (IT)

Languages

  • Arabic

    Fluent
  • English

    Fluent
  • Italian

    Fluent
  • French

    Beginner

Training & Certifications

  • Presentation Skills

    Dale Carnegie Institution · 2010
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