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Ahmed Al Areeny

IT Service Desk Trainee at NewGiza

Maadi, Cairo, Egypt

Work Experience

  • IT Service Desk TraineeFull Time

    NewGiza

    Mar 2021 - Present -4 yrs, 4 months

    Egypt , Cairo

    • Job Details: LAN OS Installation (WDS Server)  Active Directory Users and Computers Creation and Troubleshooting  File Server Implementation and Troubleshooting  Sharing Permissions  Registry Editing  Software and Hardware Troubleshooting  Remotely Troubleshooting  Print Server Driver Installation and Troubleshooting
  • Account AdvisorFull Time

    Talabat

    Jan 2020 - Jan 2021 -1 yr

    Egypt , Cairo

    • Job Details: Give Support to customers over phone regarding any inquiry/complaint related to request orders and delivery  Sometimes make outbound follow up calls with customers
  • IT SupportFreelance / Project

    Private Work - Family Business

    Jun 2018 - Jan 2020 -1 yr, 7 months

    Egypt , Cairo

    • Administrative Assistant TraineeInternship

      Tawzif

      Dec 2017 - Jan 2018 -1 month

      Egypt , Cairo

      • Job Details: Supporting Recruitment Team, by Parsing CVs on the System  Assisting IT Team, by taking care of Software and Hardware Troubleshooting  Participating in the Filing and Organizing Employees’ Documents of Personnel Team
    • Education

      • Bachelor's Degree in Law

        Cairo University (CU)

        Jan 2009 

      Skills

      • Windows and Linux “Ubuntu” operating systems
      • Network and Domain fundamentals
      • Computer hardware and software troubleshooting
      • Windows server 2019

      Languages

      • English

        Intermediate
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