Ahmed Ragab Ahmed

Team Leader at Etisal International

Cairo, Egypt

Microsoft Windows
Typing
computer
Microsoft Excel
Windows Movie Maker

Work Experience

Team LeaderFull Time

Etisal International

June 2010 - Present • 11 yrs, 6 months

Customer Care AgentFull Time

Vodafone Egypt

January 2010 - June 2010 • 5 months

Education

Bachelor's Degree in Commerce
Cairo University (CU) - Egypt 2005 to 2009. 4 Years
High School - Thanaweya Amma
Elmalek Elsaleh - Egypt 2004

Achievments

My Achievements at my Work is the best Agent in 2011 & 2012 My Achievements at my Work is the best TeamLeader in 2014 & Quarter 1-2015

Skills
Tools and Fields of Expertise

Microsoft Windows
Typing
computer
Microsoft Excel
Windows Movie Maker
Microsoft Powerpoint
Microsoft Outlook
Customer Service
Retail
Customer Service
Telesales
Microsoft Word
Presentation Skills
Team management

Languages

English
Advanced
Arabic
Fluent

Training & Certifications

English Course
Berlitz · 2009
BBSA
Cairo University · 2009
Computerized Accounting
Cairo University · 2009
Accounting
Cairo University · 2008
ICDL
Cairo University · 2008

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