Ahmed Abo Shanab

senior workforce specialist

• Job Details:Real-time management (RTM): Monitor and manage real-time performance metrics to ensure optimal resource allocation and performance. Implement strategies to address real-time challenges and ensure service levels are met. Reporting: Develop and generate comprehensive reports on workforce performance, productivity, and trends. Analyze report data to provide actionable insights and support decision-making processes. Present findings to senior management and recommend improvements based on report analysis. Planning: Assist in planning and organizing resources to ensure goals are achieved efficiently. Work on improving planning processes to meet business needs and adapt to sudden changes.

team leader

• Job Details:Lead and guide a team to achieve specified performance targets. Organize and coordinate daily team activities to ensure productivity and quality. Provide support and supervision to team members, including training and advising to enhance performance. Address daily issues and provide effective solutions to ensure smooth operations.