AG
Ahammad Gazali
Associate Business Consultant | Product Manager at Tech Mahindra
Hyderabad, IndiaWork Experience
Associate Business Consultant | Product Manager
Tech Mahindra
Nov 2024 - Present -6 months
India
- Job Details:Leading the strategic redesign of the user management system, significantly enhancing platform flexibility, efficiency, and scalability. Conducting an analysis of existing platform limitations, uncovering critical inefficiencies and driving targeted improvements.
Upgrad
Dec 2021 - Nov 2024 -2 yrs, 11 months
India
- Job Details:Spearheaded the deployment of an AI-powered chatbot across multiple platforms, enhancing user engagement at critical touchpoints, optimizing lead qualification & streamlining customer support.
Business & Integration Arch Sr Analyst
Accenture
Jul 2021 - Dec 2021 -5 months
India
- Job Details:Reduced customer complaints by 30% by identifying recurring issues, addressing root causes, and driving engineering improvements for long-term reliability.
Upgrad KnowledgeHut
Mar 2020 - Jun 2021 -1 yr, 3 months
India
- Job Details:Spearheaded the development of customer-facing mobile modules, enhancing UI/UX and app performance, resulting in a 20% increase in user engagement.
Education
Bachelor's Degree in Mechanical Engineering
JNTUHJan 2016
Skills
- Market Research
- Competitive Analysis
- GTM
- Agile
- User Experience
- User Interface
- A/B Testing
- SEO
- Product Strategy
- Vision and Backlog
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Languages
English
BeginnerHindi
BeginnerTelugu
BeginnerUrdu
Beginner