AG

Ahammad Gazali

Associate Business Consultant | Product Manager at Tech Mahindra

Hyderabad, India

Work Experience

  • Associate Business Consultant | Product Manager

    Tech Mahindra

    Nov 2024 - Present -6 months

    India

    • Job Details:Leading the strategic redesign of the user management system, significantly enhancing platform flexibility, efficiency, and scalability. Conducting an analysis of existing platform limitations, uncovering critical inefficiencies and driving targeted improvements.
  • Product Manager

    Upgrad

    Dec 2021 - Nov 2024 -2 yrs, 11 months

    India

    • Job Details:Spearheaded the deployment of an AI-powered chatbot across multiple platforms, enhancing user engagement at critical touchpoints, optimizing lead qualification & streamlining customer support.
  • Business & Integration Arch Sr Analyst

    Accenture

    Jul 2021 - Dec 2021 -5 months

    India

    • Job Details:Reduced customer complaints by 30% by identifying recurring issues, addressing root causes, and driving engineering improvements for long-term reliability.
  • Product Manager

    Upgrad KnowledgeHut

    Mar 2020 - Jun 2021 -1 yr, 3 months

    India

    • Job Details:Spearheaded the development of customer-facing mobile modules, enhancing UI/UX and app performance, resulting in a 20% increase in user engagement.
  • Education

    • Bachelor's Degree in Mechanical Engineering

      JNTUH

      Jan 2016 

    Skills

    • Market Research
    • Competitive Analysis
    • GTM
    • Agile
    • User Experience
    • User Interface
    • A/B Testing
    • SEO
    • Product Strategy
    • Vision and Backlog
    View More

    Languages

    • English

      Beginner
    • Hindi

      Beginner
    • Telugu

      Beginner
    • Urdu

      Beginner
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