Basic Info

Adham Elkhayat

4 years

Alexandria, Egypt

Bachelor's Degree

Experienced

Work Experience

Inside Sales & Operation at ECU Line Egypt

Experience Details

Inside Sales & Operation

Logistics/Supply Chain

Experienced (Non-Manager)

-Conducts Contract Administration Requests including adds, deletes, and changes.
-Complete and maintain accurate sales forecasts, data gathering and reports for Business Managers.
- Participate in management meetings and take responsibility for sales improvement initiatives and other assigned action items.
- Assist in completing sales projects including proposals and marketing.
-Reply to accounts’ general questions/concerns related to shipments.
-Assist with accounts’ various ocean transportation needs.
-Process business correspondence (rate quotes, letters, service proposals, reports) .
-Responsible for maintaining customer relationships with the purchasing decision makers at key customers accounts as well as new customer accounts.


Company Details

ECU Line Egypt (multinational)

Alexandria, Egypt, Egypt

More than 1000 employees

Logistics and Supply Chain

www.eculine.net

Jun 2015 to present (1 year 6 months)
Sales Executive at RAFIMAR “group “ international multimodal transport

Experience Details

Sales Executive

Logistics/Supply Chain

Experienced (Non-Manager)

- Generating new business leads and setting appointments
-Making sales presentations to prospective clients
- Negotiating shipping rates with carriers
-Managing daily shipping schedules and dispatching trucks for freight pickup
- Maintaining regular contact with existing clients to determine their daily and weekly shipping needs
- Providing responsive customer service and resolving client issues quickly and efficiently
- Ensuring that all client freight loads are shipped on time
- Following up on client referrals
- Meeting or exceeding all performance goals


Company Details

RAFIMAR “group “ international multimodal transport (multinational)

Alexandria, Egypt

More than 1000 employees

Logistics and Supply Chain

www.rafimar.com

Nov 2014 to May 2015 (6 months)
Lawyer at Ibrahim El-Feky Law Firm

Experience Details

Lawyer

Legal

Experienced (Non-Manager)

•Handles all real estate related legal issues, including transfers of titles and deeds, construction, mortgage concerns, and zoning.
•Execute common litigation activities, including negotiation, legal writing, oral advocacy and counseling.
•Criminal lawyer
•Providing legal advice to clients
•Studying cases and prepare arguments


Company Details

Ibrahim El-Feky Law Firm

Alexandria, Egypt

N/A

Legal Services

N/A

Mar 2014 to Oct 2014 (7 months)
Lawyer at Saad Abd el-Salam Law Firm

Experience Details

Lawyer

Legal

Experienced (Non-Manager)

•Civil, Corporate and Administrative Lawyer
•Business litigation and contracts
•Real Estate’s Tasks
•Legal Contracts


Company Details

Saad Abd el-Salam Law Firm

Alexandria, Egypt

N/A

Legal Services

N/A

Jun 2012 to Mar 2014 (1 year 9 months)
Operation and quality manager at Super Delivery

Experience Details

Operation and quality manager

Customer Service/Support

Manager

•Allocate the orders to the agents and follow up the procedures
•Receive customers feedback , handle customers complains , e-mailing , faxing , photo-copying and processing phone calls, coordinate, manage and monitor the workings
•Assist in recruitment and placement of required staff
•Monitor and evaluate performance, monitor, manage and improve the efficiency of support services such as IT, HR, accounts and finance
•Promote for company’s services , convince customers to find what they want and finally come up to their expectations


Company Details

Super Delivery

Alexandria, Egypt

N/A

Consumer Services

N/A

Jul 2012 to Mar 2013 (8 months)
Volunteer at Personal Department (volunteer) at Bibliotheca Alexandrina

Experience Details

Volunteer at Personal Department (volunteer)

Customer Service/Support, Human Resources

Entry Level

-Follow up unit activities
-Organizing employee satisfaction survey
-Filing and data entry activities
-Different departments documents tracking


Company Details

Bibliotheca Alexandrina (multinational)

Alexandria, Egypt

More than 1000 employees

Education

www.bibalex.org

Oct 2008 to Dec 2008 (2 months)
Volunteer at Personal Department (volunteer) at Bibliotheca Alexandrina

Experience Details

Volunteer at Personal Department (volunteer)

Customer Service/Support, Human Resources

Student

- Follow up unit activities
- Organizing Employees satisfaction survey
- Filing and data entry activities
- Different departments documents tracking


Company Details

Bibliotheca Alexandrina (multinational)

Alexandria, Egypt

N/A

Education

www.bibalex.org

Apr 2008 to May 2008 (1 month)

Education

Bachelor's Degree in law

Education Details

Bachelor's Degree

law

Faculty of Law, Alexandria University, Egypt

C / Good / 65 - 75%

N/A

N/A

Faculty of Law, Alexandria University
2007 - 2010

Certifications

Certificate details

• International Arbitration License

Feb 2011

N/A

N/A

N/A

The International Arbitration and Law Center

N/A

Training and Courses

Training/Course Details

Volunteer at Personal Department

Dec 2008

Bibliotheca Alexandrina

-Follow up unit activities -Organizing Employees satisfaction survey -Filing and data entry activities -Different departments documents tracking

Training/Course Details

Volunteer at Personal Department

May 2008

Bibliotheca Alexandrina

-Follow up unit activities -Organizing Employees satisfaction survey -Filing and data entry activities -Different departments documents tracking

Training/Course Details

Import & Export Department

May 2015

RAFIMAR “group “international multimodal

-Deal with each step of the shipping process. -Track shipments and communicate with clients about the package's progress. -Coordinate shipping with customs agents for clearance on overseas deliveries. -Deal with quotes from prospective shippers and handle claims with insurance companies if any shipment problems happen to occur. -Provide efficient delivery logistics through data management. Fill out import-export documentation, compile carrier and route assignments, compute international fees for each shipment, and keep track of shipment payments.

This profile is not updated!
Last update more than 2 months ago.

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Profile Skills and Keywords

ArabicBibliotheca AlexandrinaConsumer ServicesCustomer ServiceECU Line EgyptEducationEnglishHRHuman ResourcesImport & Export DepartmentInside Sales & OperationLawLawyerLeaderLegalLegal ServicesLogisticsLogistics And Supply ChainMicrosoft Office PackageNegotiatorOperation And Quality ManagerOrganizerProblem SolverRAFIMAR group International Multimodal TransportSalesSales ExecutiveSocialSupportTransportationVolunteer At Personal DepartmentWindows XP / Vista / 7 & 8 International Arbitration License

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Office package

Microsoft Office package

: Advanced

: High

:

3-5 years

Windows XP / Vista / 7 & 8

Windows XP / Vista / 7 & 8

: Advanced

: High

:

More than 7 years

Fields of Expertise

logistics

logistics

: Advanced

: Extreme - I love it!

:

1-3 years

law

law

: Advanced

: Extreme - I love it!

:

3-5 years

customer service

customer service

: Advanced

: High

:

1-3 years

HR

HR

: Intermediate

: High

:

Less than 1 year

sales

sales

: Intermediate

: High

:

1-3 years

Key Skills

Leader, Negotiator, Organizer, Problem Solver, Social

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