Basic Info

Adel Sadek

More than 15 years

Cairo, Egypt

Bachelor's Degree

Manager

Work Experience

IT Manager at Oscar Grand Stores

Experience Details

IT Manager

IT/Software Development, Operations/Management, Installation/Maintenance/Repair

Manager

Maintains information technology strategies by managing staff; researching and implementing technological strategic solutions.


Company Details

Oscar Grand Stores

Egypt

501-1000 employees

Information Technology Services, Information Technology Services

N/A

Sep 2015 to present (1 year 3 months)
Stores Technical Support Area Manager at Metro Markets

Experience Details

Stores Technical Support Area Manager

IT/Software Development

Manager

To oversee and handle all technical issues related to certain Stores and specific Stores Technical Support individuals including installation, configuration, troubleshooting and maintaining hardware equipments and software applications to ensure a full time operation of all IT equipments/systems also, submit his leadership skills needed for some special tasks that require a high level of profession, specialization and experience.


Company Details

Metro Markets

Egypt

More than 1000 employees

Supermarkets

N/A

Jul 2011 to Aug 2015 (4 years 1 month)
Stores Technical Support at Metro Markets

Experience Details

Stores Technical Support

IT/Software Development

Experienced (Non-Manager)

Install, configure, troubleshoot and maintain hardware equipments and software applications in stores to ensure a full time operation of all IT equipments/systems; maximize users’ productivity and minimize devices down time to a non-effective limit.


Company Details

Metro Markets

Egypt

More than 1000 employees

Supermarkets

N/A

Jul 2009 to Jul 2011 (2 years)
Technical Support Manager at AIS Egypt

Experience Details

Technical Support Manager

Installation/Maintenance/Repair

Manager

Install, configure, troubleshoot and maintain hardware equipment’s and software applications for company clients.

Working in computers career for maintenance, retail & barcode systems.

Configure and maintains all type of POS machine as (IBM & FEC & Posflex & Daypos & NCR ….etc. )


Company Details

AIS Egypt

Egypt

11-50 employees

Electronics and Semiconductors

N/A

Apr 2000 to Jun 2009 (9 years 2 months)

Achievements


IP Telephone (PBX ) Elastix
Free Pbx System To Link our Branches together with ip telephone and link it with our short NO. to delivery orders
Q System Project.
counting systems for market departments
HR System (Setup software )
Project Manager For HR system at oscar grand stores to implement and manage the system with HR Department .
Redesign DC and AC
Redesign AC OUs And Policies To meet our goals
RMS and HQ implementation and installation
AX integration with RMS
Pizzeria Restaurant Opening
Network redesign in all oscar stores.
Security policies redesign (FortiGate 100D)
Parking system for oscar grand stores (Full system )



Exchange Upgrade from 2003 to 2010
Windows Server Upgrade project From Win 2003 To Win 2008
Upgrade All Stores Windows Server To 2008 And all hardware to meet system requirement by replace or upgrade the servers.
Windows7 And Windows8 Upgrade Project
Upgrade All Metro Computers from XP To Windows7 and all HQ Computers to Windows 8



Education

Bachelor's Degree in computer science

Education Details

Bachelor's Degree

computer science

High institute for computer and information system, Egypt

C / Good / 65 - 75%

N/A

N/A

High institute for computer and information system
1996 - 1999

Certifications

Certificate details

MS: Server Virtualization with Windows Server Hyper-V and System Center

Apr 2014

N/A

N/A

10824957

N/A

Certificate details

MCPS: Microsoft Certified Professional

Apr 2014

N/A

N/A

N/A

N/A

Certificate details

ITIL Foundation

Feb 2014

N/A

N/A

N/A

N/A

Certificate details

Time Management and problem solving

Nov 2009

N/A

N/A

N/A

N/A

Training and Courses

Training/Course Details

PMP- Project Management Professional

Apr 2014

IT Egypt

N/A

This profile is fresh!
Last update 5 days ago.

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Profile Skills and Keywords

AdministrationAnalyticalArabicBarcode SystemsCommunicatorComputer HardwareComputer ScienceElectronics And SemiconductorsEnglishICDLIP CamerasITIT ManagerITIL FoundationInformation Technology (IT)Information Technology ServicesInstallationInteractiveMCPS: Microsoft Certified ProfessionalMS: Server Virtualization With Windows Server Hyper-V And System CenterMaintenanceManagementMicrosoft OfficeNetworkOrganizerPMP- Project Management ProfessionalProblem SolverRapier & MaintenanceRepairSoftware DevelopmentStores Technical SupportStores Technical Support Area ManagerSupermarketsTechnical Support ManagerTime Management And Problem Solving

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Computer Hardware

Computer Hardware

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

More than 7 years

ICDL

ICDL

: Expert

: Extreme - I love it!

:

More than 7 years

Administration

Administration

: Expert

: Extreme - I love it!

:

More than 7 years

Information Technology (IT)

Information Technology (IT)

: Expert

: Extreme - I love it!

:

More than 7 years

Fields of Expertise

Barcode systems

Barcode systems

: Expert

: Extreme - I love it!

:

More than 7 years

Rapier & maintenance

Rapier & maintenance

: Expert

: Extreme - I love it!

:

More than 7 years

Network

Network

: Expert

: Extreme - I love it!

:

More than 7 years

IP Cameras

IP Cameras

: Expert

: Extreme - I love it!

:

More than 7 years

Key Skills

Analytical, Communicator, Organizer, Problem Solver, Interactive

Online Presence

https://eg.linkedin.com/in/adel-sadek-itil-pmp-a779a27b

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