Basic Info

Mohamed Salem

2 years

Cairo, Egypt

High School

Experienced

Work Experience

Indirect Corprate Sales at Etisalat

Experience Details

Indirect Corprate Sales

Sales/Retail

Manager

Working as Account Sales manger for Etisalat's Resellers and Agents at delta region


Company Details

Etisalat

Gharbia, Egypt

More than 1000 employees

Telecommunications

www.etisalat.com

Jan 2017 to present (10 months)
Agent at Edfa3ly.com

Experience Details

Agent

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Edfa3ly.com

Cairo, Egypt

101-500 employees

Internet/E-commerce

www.edfa3ly.com

Nov 2016 to Jan 2017 (2 months)
Customer support at OneCard

Experience Details

Customer support

Customer Service/Support

Experienced (Non-Manager)

I worked as customer service agent for year and half to handle chats , calls and back office ( mails and tickets ) then i acted as a shift manger to handle the shifts and send a weekly reports to the supervisour


Company Details

OneCard

Cairo, Egypt

101-500 employees

Internet/E-commerce

www.onecard.net

Dec 2014 to Oct 2016 (1 year 10 months)
Social media community at Egy Lions (student activity)

Experience Details

Social media community

Marketing/PR/Advertising

Student

i have my own musical band and iam the social media specialist to spread our music and news on the social media ( youtube , SoundCloud , FaceBook , twitter )


Company Details

Egy Lions (student activity)

Gharbia, Egypt

N/A

Jan 2006 to Dec 2015 (9 years 11 months)
Trainee (intern) at Vodafone

Experience Details

Trainee (intern)

Sales/Retail

Student

N/A


Company Details

Vodafone

Gharbia, Egypt

More than 1000 employees

Consumer Services

N/A

Jun 2014 to Sep 2014 (3 months)

Education

Bachelor's Degree in business

Education Details

Bachelor's Degree

business, marketing

Faculty Of Commerce Tanta University, Egypt

C / Good / 65 - 75%

Faculty of english commerce business department

N/A

Faculty Of Commerce Tanta University
2009 - 2014
High School - Thanaweya Amma

High School Details

Thanaweya Amma

El Salam Language School

Egypt

2009

A / Excellent / 85 -100%

N/A

El Salam Language School
2009

Training and Courses

Training/Course Details

Sales

Jun 2013

Vodafone

trainee at Vodafone Retail team For 3 months

This profile is outdated!
Last update more than 6 months ago.

Jobseeker photo

Profile Skills and Keywords

AgentBusinessBusiness DevelopmentConsumer ServicesCreativeCustomer CareCustomer ServiceCustomer SupportCustomer-orientedE-commerceEnglishHandles StressHip-hopIndirect Corprate SalesInternetMarketingMicrosoft ExcelMicrosoft OfficeMusicPerformingProblem SolverRetailSalesSocial Media CommunitySupportSupportiveTelecommunicationsTraineeWriting

Self-assesed Skills

Languages

English

English

: Fluent

: Intermediate

: Intermediate

: Advanced

Tools and Technologies

Microsoft Excel

Microsoft Excel

: Intermediate

: Medium

:

Less than 1 year

Microsoft Office

Microsoft Office

: Intermediate

: Medium

:

Less than 1 year

Fields of Expertise

customer care

customer care

: Intermediate

: Little

:

1-3 years

Key Skills

Customer-oriented, Creative, Problem Solver, Handles Stress, Supportive

Online Presence

https://web.facebook.com/Dr.Deee

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