Basic Info

Ahmed Abushanab

2 years

Giza, Egypt

Bachelor's Degree

Entry level

Work Experience

Junior accountant at Egytrav

Experience Details

Junior accountant

Accounting/Finance

Entry Level

N/A


Company Details

Egytrav

Cairo, Egypt

501-1000 employees

Travel and Tourism

N/A

Mar 2016 to Jun 2016 (3 months)
Fixed assets accountant at Etisalat

Experience Details

Fixed assets accountant

Accounting/Finance

Entry Level

Fixed Asset Accountants are responsible for tracking the value and changes in a company's assets. The assets they are concerned with may be tangible or intangible. Some of the duties that Fixed Asset Accountants conduct are the calculation and recording of the depreciation of fixed assets and the investigation of assets' potential obsolescence. They help companies compare their asset expenditures with their capital budgets.


Company Details

Etisalat (multinational)

5th settlement, Egypt

More than 1000 employees

Telecommunications

N/A

Jun 2015 to Dec 2015 (6 months)
Call center agent at Vodafone

Experience Details

Call center agent

Customer Service/Support

Entry Level

Serves customers by providing product and service information; resolving product and service problems.
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Contributes to team effort by accomplishing related results as needed.


Company Details

Vodafone (multinational)

6th of October City, Egypt

More than 1000 employees

Telecommunications

N/A

May 2015 to Jun 2015 (1 month)
Technical support agent at Link DSL

Experience Details

Technical support agent

Customer Service/Support

Entry Level

Serves customers by providing product and service information; resolving product and service problems.
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.

Contributes to team effort by accomplishing related results as needed.


Company Details

Link DSL

Giza, Egypt, Egypt

More than 1000 employees

Internet/E-commerce

N/A

Jan 2015 to Apr 2015 (3 months)
Call center agent at Vodafone

Experience Details

Call center agent

Customer Service/Support

Entry Level

Serves customers by providing product and service information; resolving product and service problems.
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Contributes to team effort by accomplishing related results as needed.


Company Details

Vodafone

Cairo, Egypt

More than 1000 employees

Telecommunications

N/A

Jan 2014 to Jun 2014 (5 months)

Education

B.ACY. in Accounting

Education Details

B.ACY.

Accounting

Faculty of commerce english section cairo university, Egypt

Not specified

N/A

N/A

Faculty of commerce english section cairo university
2008 - 2013
High School - Thanaweya Amma

High School Details

Thanaweya Amma

DR. Ibraheem madkour

Egypt

2008

A / Excellent / 85 -100%

N/A

DR. Ibraheem madkour
2008
This profile is fresh!
Last update 14 days ago.

Jobseeker photo

Profile Skills and Keywords

AccountingArabicCall Center AgentCustomer CareCustomer ServiceDetails-orientedE-commerceEnglishEtisalatFinanceFixed Assets AccountantHandles StressHard WorkerInnovativeInsuranceInternetJunior AccountantMicrosoft OfficeMicrosoft WindowsOracleSupportTeam PlayerTechnical Support AgentTelecommunicationsTravel And TourismVodafone

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Advanced

Tools and Technologies

Microsoft Windows

Microsoft Windows

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Office

Microsoft Office

: Advanced

: High

:

1-3 years

Oracle

Oracle

: Intermediate

: High

:

Less than 1 year

Fields of Expertise

Customer care

Customer care

: Expert

: Extreme - I love it!

:

1-3 years

Accounting

Accounting

: Intermediate

: Extreme - I love it!

:

1-3 years

Key Skills

Hard worker, Details-oriented, Innovative, Handles Stress, Team Player

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