Basic Info

Abeer Ali

10 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Account manager at Etihad Airways

Experience Details

Account manager

Sales/Retail

Experienced (Non-Manager)

Achieve profitable sales revenue to an agreed target for a sales territory and/or portfolio of clients.
• Promote the Etihad brand, products and services through the primary distribution channels
• Negotiate & manage account commercial agreements with top national accounts
• Use of SFA (Sales Force Automation) tool to track account details as well as MIDT and BEACON Programs to measure performance.
• Construct Tactical Private Fares targeting top TMCs
• Promote Tactical Online Fares targeting direct guests to increase web revenue.
• Implementing “The Etihad Way”, following guidelines from Basic Sales Essentials, Successful Dealing & Activation and Corporate Dealing trainings
• Achieve country total revenue as well as premium revenue target


Company Details

Etihad Airways (multinational)

Cairo, Egypt

More than 1000 employees

Airlines/Aviation

http://m.etihad.com/en

Feb 2014 to present (3 years 6 months)
Sales Support Administrator at Etihad Airways

Experience Details

Sales Support Administrator

Administration, Sales/Retail

Experienced (Non-Manager)

Market research & Market analysis and guiding Sales Team in attaining business
• Production & distribution of sales communication to the travel industry (e.g. fare sheets, special offers, product briefings
• Handled all pricing issues
• Updated agent profiles
• Co-ordinated approval of all pricing deals, corporate deals & ensured on time
• sheets/contracts are prepared & dispatched on time
• Maintained records of all BSP requests & provided timely feedback to the Sales Staff
• Handled assigned internal sales accounts; Trade telephone, fax & emails; assist with organization of sales events including briefings, training, awards & launches
• Analyzed Competitors Fares & promotions
• Worked on MIDT, Revenue plus, Sales Force, WRS Systems


Company Details

Etihad Airways (multinational)

Cairo, Egypt

More than 1000 employees

Airlines/Aviation

Www.etihad.com

Mar 2009 to Jan 2014 (4 years 10 months)
Reservation and Ticketing Agent at Etihad Airways

Experience Details

Reservation and Ticketing Agent

Sales/Retail

Entry Level

Responsible for reservations and ticket issuance for walk- in passengers
• Handling complicated routings, fares and groups for agents


Company Details

Etihad Airways (multinational)

Cairo, Egypt

More than 1000 employees

Airlines/Aviation

Etihad.com

Jul 2008 to Mar 2009 (8 months)
Reservation and Ticketing Agent at Qatar airways

Experience Details

Reservation and Ticketing Agent

Sales/Retail

Entry Level

Responsible for reservations and ticket issuance for walk- in passengers
• Handling complicated routings, fares and groups for agents


Company Details

Qatar airways (multinational)

Cairo, Egypt

More than 1000 employees

Airlines/Aviation

Qatarairways.com

Jun 2006 to Jun 2008 (2 years)

Education

Faculty of Archaeology - Cairo University in Archaeology

Education Details

Faculty of Archaeology - Cairo University

Archaeology

Faculty of Archaeology - Cairo University, Egypt

C / Good / 65 - 75%

N/A

N/A

Faculty of Archaeology - Cairo University
2003 - 2007

Training and Courses

Training/Course Details

• Passenger fairs and ticketing course (Basic) at Egypt Air Line. 2006

Feb 2006

Egypt Air

N/A

Training/Course Details

Professional Telephone Behavior Etihad Airways Training Center , UAE

Jan 2008

Etihad Airways training center

N/A

Training/Course Details

Etihad way Sales Training

Sep 2014

Etihad airways training center

N/A

This profile is fresh!
Last update 22 days ago.

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Profile Skills and Keywords

Account ManagerAdministrationAirlinesArabicArchaeologyAviationBusiness DevelopmentBusiness PlanningEnglishEtihad AirwaysEtihad Way Sales TrainingHard WorkerInitiativeLeaderMusicProblem SolverProfessional Telephone Behavior Etihad Airways Training Center , UAEQatar AirwaysReservation And Ticketing AgentRetailSalesSales Support AdministratorSocial Passenger Fairs And Ticketing Course (Basic) At Egypt Air Line. 2006

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Advanced

Fields of Expertise

Sales

Sales

: Advanced

: Extreme - I love it!

:

3-5 years

Business planning

Business planning

: Advanced

: Extreme - I love it!

:

3-5 years

Key Skills

Leader, Hard worker, Initiative, Problem Solver, Social

Online Presence

Abeer Ali

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