
Abdalla Khaled
Product Owner |Business Information System|Power BI, Excel|Agile methodology.
Mohandessin, Giza, EgyptWork Experience
Product OwnerFull Time
MacQueen
Jun 2024 - Present -1 yr, 2 months
Egypt , Giza
- Job Details:- Analyze data to uncover trends and insights into customer behavior, product performance, and market dynamics, driving informed product strategy and development. - Collaborate with cross-functional teams to define and prioritize product requirements, user stories, and acceptance criteria based on customer feedback and business objectives. - Work closely with UX/UI designers, engineers, and QA teams to ensure products align with customer needs and technical specifications. - Track product usage and adoption, identifying areas for improvement and opportunities for new feature development. - Create and maintain comprehensive product documentation, including release notes and product requirement documents (PRDs). - Support customer service and operations teams by addressing product-related inquiries and resolving issues. - Stay informed about industry trends and competitors’ products to shape product strategy and development. - Communicate product updates and new releases to stakeholders throughout the organization. - Manage and prioritize product backlogs and roadmaps, ensuring timely delivery of product releases.
Product OwnerFull Time
World trip deal
Aug 2023 - May 2024 -9 months
Egypt , Giza
- Job Details:- Enhanced the user experience by optimizing hotel mapping and content integration. - Built and developed AI chatbots, closely collaborating with developers to craft highly effective conversational AI solutions. - Expanded website accessibility by integrating new language to reach a broader audience. - Conduct data analysis to identify trends and insights in customer behavior, product performance, and market trends to inform product strategy and development. - Work with cross-functional teams to define and prioritize product requirements, user stories, and acceptance criteria based on customer feedback and business goals. - Collaborate with UX/UI designers, engineers, and QC teams to ensure products meet customer needs and specifications. - Monitor product usage and adoption, and identify opportunities for improvement or new feature development. - Develop and maintain product documentation, including release notes - Provide support to customer service and operation teams by addressing product-related inquiries and issues. - Stay up-to-date with industry trends and competitors' product offerings to inform product strategy and development. - Communicate product updates and new releases to stakeholders across the organization. - Manage and prioritize product backlogs and roadmaps, and ensure timely delivery of product releases.
Holidays Product ExecutiveFull Time
World trip deal
May 2023 - Jul 2023 -2 months
Egypt , Giza
- Job Details:Managed a diverse range of holiday products independently, ensuring comprehensive coverage and efficient operation. • Spearheaded the development and implementation of new product ranges, enhancing offerings and attracting new customers. • Designed, costed, and updated itineraries on the website, keeping information current and engaging. • Monitored existing product range, identifying areas for improvement and implementing enhancements to enhance customer satisfaction. • Planned and scheduled trip operations, ensuring smooth execution and customer satisfaction. • Proactively communicated to promote trips, increasing engagement and sales. • Established and nurtured relationships with existing and new suppliers to maintain and enhance product quality while identifying new opportunities. • Contracted with suppliers to secure favorable rates for various destinations, optimizing cost-effectiveness. • Collaborated closely with Marketing, Sales, and Operations teams to successfully roll out new product extensions and ranges. • Maintained accounts, conducted data mining, and performed analysis to drive business growth and inform strategic decision-making.
Education
Bachelor's Degree in Business information system
Misr University for Science and Technology (MUST)Jan 2018 - Jan 2022 - 4 yr
Skills
- Microsoft Excel
- Statistical Analysis
- Information Technology (IT)
- Agile Methodologies
- Agile
- Scrum
- JIRA
- Business Analysis
- Python
- Tableau
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Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
Product Management Essentials
University of Maryland·2024Exploring and Preparing your Data with BigQuery
Coursera·2023Data Visualization with Tableau
Udacity·2023Professional Data Analysis Nanodegree Program
Udacity·2023SQL for Data Analysis
Udacity·2023Digital Marketing Challenger Track
Udacity·2021