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Abdalla Khaled

Product Owner |Business Information System|Power BI, Excel|Agile methodology.

Mohandessin, Giza, Egypt

Work Experience

  • Product OwnerFull Time

    MacQueen

    Jun 2024 - Present -1 yr, 2 months

    Egypt , Giza

    • Job Details:- Analyze data to uncover trends and insights into customer behavior, product performance, and market dynamics, driving informed product strategy and development. - Collaborate with cross-functional teams to define and prioritize product requirements, user stories, and acceptance criteria based on customer feedback and business objectives. - Work closely with UX/UI designers, engineers, and QA teams to ensure products align with customer needs and technical specifications. - Track product usage and adoption, identifying areas for improvement and opportunities for new feature development. - Create and maintain comprehensive product documentation, including release notes and product requirement documents (PRDs). - Support customer service and operations teams by addressing product-related inquiries and resolving issues. - Stay informed about industry trends and competitors’ products to shape product strategy and development. - Communicate product updates and new releases to stakeholders throughout the organization. - Manage and prioritize product backlogs and roadmaps, ensuring timely delivery of product releases.
  • Product OwnerFull Time

    World trip deal

    Aug 2023 - May 2024 -9 months

    Egypt , Giza

    • Job Details:- Enhanced the user experience by optimizing hotel mapping and content integration. - Built and developed AI chatbots, closely collaborating with developers to craft highly effective conversational AI solutions. - Expanded website accessibility by integrating new language to reach a broader audience. - Conduct data analysis to identify trends and insights in customer behavior, product performance, and market trends to inform product strategy and development. - Work with cross-functional teams to define and prioritize product requirements, user stories, and acceptance criteria based on customer feedback and business goals. - Collaborate with UX/UI designers, engineers, and QC teams to ensure products meet customer needs and specifications. - Monitor product usage and adoption, and identify opportunities for improvement or new feature development. - Develop and maintain product documentation, including release notes - Provide support to customer service and operation teams by addressing product-related inquiries and issues. - Stay up-to-date with industry trends and competitors' product offerings to inform product strategy and development. - Communicate product updates and new releases to stakeholders across the organization. - Manage and prioritize product backlogs and roadmaps, and ensure timely delivery of product releases.
  • Holidays Product ExecutiveFull Time

    World trip deal

    May 2023 - Jul 2023 -2 months

    Egypt , Giza

    • Job Details:Managed a diverse range of holiday products independently, ensuring comprehensive coverage and efficient operation. • Spearheaded the development and implementation of new product ranges, enhancing offerings and attracting new customers. • Designed, costed, and updated itineraries on the website, keeping information current and engaging. • Monitored existing product range, identifying areas for improvement and implementing enhancements to enhance customer satisfaction. • Planned and scheduled trip operations, ensuring smooth execution and customer satisfaction. • Proactively communicated to promote trips, increasing engagement and sales. • Established and nurtured relationships with existing and new suppliers to maintain and enhance product quality while identifying new opportunities. • Contracted with suppliers to secure favorable rates for various destinations, optimizing cost-effectiveness. • Collaborated closely with Marketing, Sales, and Operations teams to successfully roll out new product extensions and ranges. • Maintained accounts, conducted data mining, and performed analysis to drive business growth and inform strategic decision-making.
  • Education

    • Bachelor's Degree in Business information system

      Misr University for Science and Technology (MUST)

      Jan 2018 - Jan 2022 - 4 yr

    Skills

    • Microsoft Excel
    • Statistical Analysis
    • Information Technology (IT)
    • Agile Methodologies
    • Agile
    • Scrum
    • JIRA
    • Business Analysis
    • Python
    • Tableau
    View More

    Languages

    • Arabic

      Fluent
    • English

      Advanced

    Training & Certifications

    • Product Management Essentials

      University of Maryland·2024
    • Exploring and Preparing your Data with BigQuery

      Coursera·2023
    • Data Visualization with Tableau

      Udacity·2023
    • Professional Data Analysis Nanodegree Program

      Udacity·2023
    • SQL for Data Analysis

      Udacity·2023
    • Digital Marketing Challenger Track

      Udacity·2021
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