Abdrrahmane Kernoug

after-sales service coordinator

• Job Details:Managed and followed up on customer service requests and complaints. Coordinated with technical and logistics teams to ensure timely problem resolution. Maintained customer satisfaction through proactive communication and support. Analyzed recurring issues to improve service quality and efficiency.

Sales Person

• Job Details:Analyzed customer needs and proposed tailored solutions. Prospected new clients to increase sales revenue. Achieved sales targets set by management.

front desk & food service agent

• Job Details:Operated opera software for guest check-in/out and billing. Welcomed guests and provided information about hotel services. Handled payment transactions and issued invoices.