Basic Info

Abdelsalam Abbas

Less than 1 year

Giza, Egypt

Bachelor's Degree

Entry level

Work Experience

Trainee at Information Technology Institute (student activity)

Experience Details

Trainee

IT/Software Development

Student

System Administration intake 37


Company Details

Information Technology Institute (student activity)

Alexandria, Egypt, Egypt

N/A

Oct 2016 to present (2 months)
Technical support agent at Raya call center

Experience Details

Technical support agent

IT/Software Development

Entry Level

Solve customers technical issues
Handle angry customers
Handle billing issues
Sales


Company Details

Raya call center

Cairo, Egypt

More than 1000 employees

Information Technology Services

N/A

Dec 2015 to Jun 2016 (6 months)

Education

Bachelor's Degree in Management Information systems

Education Details

Bachelor's Degree

Management Information systems

Thebes Academy, Egypt

C / Good / 65 - 75%

N/A

N/A

Thebes Academy
2011 - 2014

Certifications

CCNA
Mar 2013

Certificate details

CCNA

Mar 2013

N/A

N/A

N/A

Cisco

N/A

Training and Courses

Training/Course Details

Linux Fundamentals

Sep 2013

Self-Study

N/A

Training/Course Details

Network Security Fundamentals

Apr 2014

Self-Study

N/A

This profile is fresh!
Last update was today

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Profile Skills and Keywords

ArabicCCNACiscoCreativeEnglishITInformation Technology ServicesInnovativeLinuxLinux FundamentalsManagement Information SystemsNetwork Security FundamentalsNetworksSocialSoftware DevelopmentSupportiveSystem AdminstrationTeam PlayerTechnical Support AgentTraineeUNIX

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

UNIX

UNIX

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Cisco

Cisco

: Beginner

: Extreme - I love it!

:

Less than 1 year

Linux

Linux

: Beginner

: High

:

Less than 1 year

Fields of Expertise

Networks

Networks

: Beginner

: High

:

Less than 1 year

System Adminstration

System Adminstration

: Beginner

: Extreme - I love it!

:

Less than 1 year

Key Skills

Creative, Innovative, Social, Team Player, Supportive

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