Basic Info

Abdelrahman Awad

3 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Sales representative at Te Data

Experience Details

Sales representative

Sales/Retail

Experienced (Non-Manager)

* Offering TE Data services to the customers .
* Making new accounts and renewal for the customers .
* Handle all problems for customers .
* Report daily sales and cashier report .


Company Details

Te Data

Cairo, Egypt

More than 1000 employees

Internet/E-commerce

www.tedata.net

Aug 2017 to present (1 month)
Sales representative ( first for trade Vodafone partner ) at Vodafone retail

Experience Details

Sales representative ( first for trade Vodafone partner )

Sales/Retail

Experienced (Non-Manager)

responsible for two major things as below :-
- solving customer’s problems and offering Vodafone services to the customers
with maintaining the highest level of customer satisfaction .
- target achievement of Vodafone products and services specially strategic products .


Company Details

Vodafone retail (multinational)

Cairo, Egypt

More than 1000 employees

Retail

www.vodafone.com.eg

Jul 2015 to Jul 2017 (2 years)
Account Advisor at Raya Contact Center

Experience Details

Account Advisor

Customer Service/Support

Experienced (Non-Manager)

Etisalat ( UAE )


Company Details

Raya Contact Center

Cairo, Egypt

101-500 employees

Consumer Services

http://www.rayacc.com/

Jul 2012 to Feb 2014 (1 year 7 months)

Achievements


- i have became a trainer inside the store for postpaid action plans for new comers
after 9 months .
- top rank twice inside the store for mystery shopper results 99 % and 100 % .


i had a recommendation from the quality team for preferring me for shadowing with newcomers it was only me among my team who has many more experienced agents .


Education

Bachelor's Degree in faculty of commerce accounting departmet

Education Details

Bachelor's Degree

faculty of commerce accounting departmet

Cairo University, Egypt

Not specified

N/A

N/A

Cairo University
2009 - 2013
High School - Thanaweya Amma

High School Details

Thanaweya Amma

elmaadi military secondary school

Egypt

2008

B / Very Good / 75 - 85%

N/A

elmaadi military secondary school
2008

Training and Courses

Training/Course Details

Soft skills

Jun 2012

Raya

N/A

This profile is fresh!
Last update 16 days ago.

Jobseeker photo

Profile Skills and Keywords

Account AdvisorAdaptiveArabicBusiness DevelopmentComputer HardwareConsumer ServicesCreativeCustomer ServiceCustomer ServiveE-commerceEnglishFaculty Of Commerce Accounting DepartmetFlexibleHard WorkerInternetLearning New SkillsMicrosoft OfficeMicrosoft WindowsMusicNatureNegotiatorPersistentRetailSalesSales RepresentativeSales Representative ( First For Trade Vodafone Partner )Soft SkillsSupportTalking To People From Other BackgroundVodafone Retail

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Microsoft Office

Microsoft Office

: Advanced

: High

:

Less than 1 year

Microsoft Windows

Microsoft Windows

: Advanced

: High

:

1-3 years

Computer Hardware

Computer Hardware

: Intermediate

: Medium

:

Less than 1 year

Fields of Expertise

Microsoft office

Microsoft office

: Advanced

: High

:

Less than 1 year

Customer Servive

Customer Servive

: Intermediate

: Extreme - I love it!

:

1-3 years

Sales

Sales

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Key Skills

Hard worker, Negotiator, Creative, Flexible / Adaptive, Persistent

Online Presence

https://www.linkedin.com/in/abdelrahman-ali-168380b5https://www.facebook.com/abdo.ali2

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