Basic Info

Abdelrahman Abdelhalim

4 years

Giza Governorate, Egypt

Bachelor's Degree

Experienced

Work Experience

Senior Technical Support Engineer at GIG (Egyptian Life Takaful)

Experience Details

Senior Technical Support Engineer

Installation/Maintenance/Repair, Engineering - Telecom/Technology

Experienced (Non-Manager)

• Technical Support Engineer:
- Deployment and configuring of Microsoft windows (Servers [2008, 2012]
- and client [7 & 8])
- PC hardware (understanding, installation, configuration, repair if possible)
- Network (installation HW; configuration; permission, routers configuration)
- Microsoft Office.
- Microsoft Exchange (Create, change, and delete user accounts per request.)
- Symantec Antivirus
- GFI End Point Security
- AVAYA Site Administrator
- -MS LYNC Server


Company Details

GIG (Egyptian Life Takaful)

Cairo, Egypt

501-1000 employees

Insurance

http://www.giglt.com.eg/cons/

Sep 2014 to present (2 years 3 months)
IT at Zad Markets

Experience Details

IT

IT/Software Development

Entry Level

N/A


Company Details

Zad Markets

Egypt

N/A

Retail

N/A

Apr 2013 to Aug 2014 (1 year 4 months)
Network Engineer at Siscom

Experience Details

Network Engineer

Engineering - Telecom/Technology

Entry Level

N/A


Company Details

Siscom (multinational)

Egypt

N/A

Telecommunications

N/A

Feb 2012 to Feb 2013 (1 year)

Education

Bachelor's Degree in Electronics and Communication Engineering

Education Details

Bachelor's Degree

Electronics and Communication Engineering

thebes academy for engineering, Egypt

Not specified

N/A

N/A

thebes academy for engineering
2006 - 2011
High School - Thanaweya Amma

High School Details

Thanaweya Amma

giza

Egypt

2005

A / Excellent / 85 -100%

N/A

giza
2005

Certifications

ITIL
Apr 2016

Certificate details

ITIL

Apr 2016

N/A

N/A

N/A

APMG

N/A

Training and Courses

GSM at Jelecom
Aug 2011

Training/Course Details

GSM

Aug 2011

Jelecom

N/A

CCNA at Jelecom
Mar 2012

Training/Course Details

CCNA

Mar 2012

Jelecom

N/A

Training/Course Details

MCSE

Oct 2015

Self Study

N/A

ITIL at APMG
Apr 2016

Training/Course Details

ITIL

Apr 2016

APMG

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

ArabicCCNACommunicatorElectronics And Communication EngineeringEnglishFootballGSMHTMLHard WorkerITIT Technical SupportITILInstallationInsuranceMCSEMaintenanceNetwork EngineerNetworksProblem SolverReadingRepairRetailSenior Technical Support EngineerSiscomSocialSoftware DevelopmentTeam PlayerTechnologiesTelecommunications

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Networks

Networks

: Advanced

: Extreme - I love it!

:

1-3 years

GSM

GSM

: Intermediate

: High

:

Less than 1 year

CCNA

CCNA

: Intermediate

: Extreme - I love it!

:

1-3 years

ITIL

ITIL

: Intermediate

: High

:

Less than 1 year

HTML

HTML

: Beginner

: Medium

:

Less than 1 year

Fields of Expertise

IT Technical Support

IT Technical Support

: Advanced

: Extreme - I love it!

:

3-5 years

IT

IT

: Advanced

: Extreme - I love it!

:

3-5 years

Key Skills

Communicator, Hard worker, Problem Solver, Social, Team Player

Online Presence

ttps://eg.linkedin.com/in/abdel-rahman-mohamed-ba5223118

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