profile-img

Abdelrahman Ibrahim Mohamed

Senior Team Leader at Al-Mansour MG Automotive

Badr City, Cairo, Egypt

Work Experience

  • Senior Team Leader

    Al-Mansour MG Automotive

    May 2023 - Present -2 yrs

    Egypt

    • Job Details:Perform visual inspection, diagnosis of vehicle, using various checklists. Advises and supports workshop personnel in difficult diagnosis cases. Perform final inspection and complete the vehicle repair report outlining faults, description of the cause and repair work conducted. Generates a daily report for workshop KPI’s.
  • Warranty & TAC Engineer

    Al-Mansour MG Automotive

    May 2021 - May 2023 -2 yrs

    Egypt

    • Job Details:Understand and verify functional requirements of the warranty. Determine any conflict within the requirements of the warranty. Determine and find solution for the key issues. Properly keep all warranty repair orders and replaced parts. Give technical support to workshop when needed.
  • Team Leader

    Al-Mansour MG Automotive

    May 2020 - May 2021 -1 yr

    Egypt

    • Job Details:Advises and supports workshop personnel in difficult diagnosis cases; may even perform the work myself in critical cases. Completes the vehicle repair report outlining faults and description of the cause and repair work conducted. Organizes the sequence of job cards, informs technician of time limitations for job completion, and monitors their performance time.
  • Service Advisor

    Al-Mansour MG Automotive

    May 2018 - May 2019 -1 yr

    Egypt

    • Job Details:Greeting customers and guide them through the process. Consulting with team leader about needed repairs. Answering customer’s questions about service outcomes and consulting with technicians when necessary. Make sure to achieve all goals such as CSI, FRFT, revenue and gross profit.
  • Education

    • Diploma in Supply Chain

      Human Resources Certification Institute (HRCI)

      Jan 2025 

    • Bachelor's Degree in Mechanical Engineering

      Alexandria University (ALEXU)

      Jan 2010 - Jan 2015 - 5 yr

    Skills

    • Business Analysis
    • Inventory Management
    • Accounting
    • Microsoft Office
    • Agile Methodologies
    • Communication
    • Leadership
    Share this Profile