
Abdelrahman Ibrahim Mohamed
Senior Team Leader at Al-Mansour MG Automotive
Badr City, Cairo, EgyptWork Experience
Al-Mansour MG Automotive
May 2023 - Present -2 yrs
Egypt
- Job Details:Perform visual inspection, diagnosis of vehicle, using various checklists. Advises and supports workshop personnel in difficult diagnosis cases. Perform final inspection and complete the vehicle repair report outlining faults, description of the cause and repair work conducted. Generates a daily report for workshop KPI’s.
Al-Mansour MG Automotive
May 2021 - May 2023 -2 yrs
Egypt
- Job Details:Understand and verify functional requirements of the warranty. Determine any conflict within the requirements of the warranty. Determine and find solution for the key issues. Properly keep all warranty repair orders and replaced parts. Give technical support to workshop when needed.
Al-Mansour MG Automotive
May 2020 - May 2021 -1 yr
Egypt
- Job Details:Advises and supports workshop personnel in difficult diagnosis cases; may even perform the work myself in critical cases. Completes the vehicle repair report outlining faults and description of the cause and repair work conducted. Organizes the sequence of job cards, informs technician of time limitations for job completion, and monitors their performance time.
Al-Mansour MG Automotive
May 2018 - May 2019 -1 yr
Egypt
- Job Details:Greeting customers and guide them through the process. Consulting with team leader about needed repairs. Answering customer’s questions about service outcomes and consulting with technicians when necessary. Make sure to achieve all goals such as CSI, FRFT, revenue and gross profit.
Education
Diploma in Supply Chain
Human Resources Certification Institute (HRCI)Jan 2025
Bachelor's Degree in Mechanical Engineering
Alexandria University (ALEXU)Jan 2010 - Jan 2015 - 5 yr