Basic Info

Abd-Elhafeez Ratep

2 years

Assuit, Egypt

Bachelor's Degree

Entry level

Work Experience

Customer Service Agent at Orange Egypt

Experience Details

Customer Service Agent

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Orange Egypt

Cairo, Egypt

More than 1000 employees

Telecommunications, Consumer Services , Outsourcing/Offshoring

N/A

Feb 2016 to present (1 year 8 months)
Data Base Admin at Army Records Unit

Experience Details

Data Base Admin

IT/Software Development

Entry Level

N/A


Company Details

Army Records Unit

Cairo, Egypt

N/A

Military , Computer Software, Warehousing

N/A

Dec 2014 to Dec 2015 (1 year)

Education

Bachelor's Degree in Computer science

Education Details

Bachelor's Degree

Computer science

AKHBAR ELYOM ACADEMY, Egypt

C / Good / 65 - 75%

N/A

N/A

AKHBAR ELYOM ACADEMY
2009 - 2014
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Sahel Saleem Secondary School

Egypt

2009

B / Very Good / 75 - 85%

N/A

Sahel Saleem Secondary School
2009
This profile is fresh!
Last update 6 days ago.

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Profile Skills and Keywords

C#C++Computer ScienceComputer SoftwareConsumer ServicesCustomer ServiceCustomer Service AgentCustomer-orientedData Base AdminDatabase AministrationEnglishHandles StressITInformation Technology (IT)InteractiveInternet ResearchMicrosoft OfficeMilitaryOffshoringOracleOrganizerOutsourcingPowerbuilderSQLSoftware DevelopmentSupportTeam PlayerTelecommunicationsToadWarehousing

Self-assesed Skills

Languages

English

English

: Advanced

: Intermediate

: Advanced

: Advanced

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

5-7 years

Internet Research

Internet Research

: Expert

: Extreme - I love it!

:

5-7 years

SQL

SQL

: Advanced

: Extreme - I love it!

:

3-5 years

Information Technology (IT)

Information Technology (IT)

: Advanced

: Extreme - I love it!

:

1-3 years

Toad

Toad

: Intermediate

: Medium

:

1-3 years

Powerbuilder

Powerbuilder

: Intermediate

: Medium

:

1-3 years

Oracle

Oracle

: Intermediate

: Extreme - I love it!

:

3-5 years

C++

C++

: Beginner

: Medium

:

1-3 years

C#

C#

: Beginner

: Medium

:

Less than 1 year

Fields of Expertise

Customer Service

Customer Service

: Advanced

: High

:

1-3 years

Database Aministration

Database Aministration

: Intermediate

: High

:

1-3 years

Key Skills

Customer-oriented, Organizer, Handles Stress, Interactive, Team Player

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