Basic Info

Abdelhady Helal

8 years

Al Khobar 4339, Saudi Arabia

Bachelor's Degree

Experienced

Work Experience

IT Engineer at Axis-Inspection

Experience Details

IT Engineer

IT/Software Development

Experienced (Non-Manager)

• Maintaining the company HQ &remote; branches networks, servers, pcs& IP Phones.
• Creating & maintaining 2 Client server environments with windows 2012 server in 3 different locations.
• Troubleshooting & maintaining the servers & the clients remotely
• Getting involved in expanding the infrastructure of the company
o Website & hosted Email Service.
o Domain Server 2012 environment
o Domain Server 2008 environment.
o VoIP System ( Open Source )
• Maintaining connectivity between mobile representatives& the HQ
• Administrating & maintaining the DVR system& physical security system
• Administrating the VOIP System (Asterisk open source PBX )
• Completing back-up and maintaining documentation according to a backup strategy.


Company Details

Axis-Inspection

al-khobar, Saudi Arabia

501-1000 employees

Information Technology Services, Engineering Services

www.axis-inspection.com

Apr 2016 to present (8 months)
IT Supervisor at Unifinancials

Experience Details

IT Supervisor

IT/Software Development, Installation/Maintenance/Repair

Experienced (Non-Manager)

 Jun , 2009 – till now IT supervisor at Unifinancials “for outsourcing Banking Operations”:
The company is working as a third party vendor for banks (Citibank, CIB, Barclays, Rak Bank, etc…)

• Maintaining the company HQ &remote; branches networks, servers, pcs& IP Phones.
• Creating & maintaining 2 Client server environments with windows 2003 server in 2 different locations.
• Troubleshooting & maintaining the servers & the clients remotely
• Getting involved in expanding the infrastructure of the company
o Website & hosted Email Service.
o Domain Server 2003 environment.
o Domain Server 2008 environment .
o VoIP System ( Open Source )
o CRM System ( Open Source )
o Call center for a banking project
• Maintaining connectivity between mobile representatives& the HQ
• Administrating & maintaining the DVR system& physical security system
• Administrating the VOIP System (Asterisk open source PBX )
• Completing back-up and maintaining documentation according to a backup strategy.
• E-Banking Team Leader: responsible for
o Training the Citi Bank customers for Citibank online banking services (Citi Direct®).
o Helping customers for any problems with the system.
o Helping the bank to replace his manual transactions with an automation system.
o Implementing Check21 system in the Central bank of Egypt with the help of Citibank USA.


Company Details

Unifinancials

Cairo, Egypt

101-500 employees

Banking, Financial Services

www.unifinancials.net

May 2010 to Mar 2016 (5 years 10 months)
IT freelancer at Liftslab at Liftslab

Experience Details

IT freelancer at Liftslab

Installation/Maintenance/Repair, IT/Software Development

Experienced (Non-Manager)

January, 2014 freelancer at Liftslab “Egyptian Company for the development of the construction industry”
Egyptian Company for the development of the construction industry (known as Lift Slab Egypt) Egyptian Company for the development of the construction industry in Egypt and the Middle East by building a modern innovation systems has not been used before in the region.

• Creating & maintaining Client server environments with windows 2008server
• Creating & maintaining Firewall( Mikrotik server )
• Connection between 2branches using Wimax ( Nano station )
• Maintaining the company HQ &remote branches networks, servers, pcs
• Troubleshooting & maintaining the servers & the clients remotely
• Getting involved in expanding the infrastructure of the company
o Website & hosted Email Service.
o Domain Server 2003 environment.
o Domain Server 2008 environment.


Company Details

Liftslab

Cairo, Egypt

11-50 employees

Engineering Services

www.liftslab.net

Jan 2014 to Dec 2014 (11 months)
IT freelancer at Genius system at Genius system

Experience Details

IT freelancer at Genius system

Installation/Maintenance/Repair, IT/Software Development

Entry Level

January, 2013 freelancer at Genius system “for IT service solution”:
The company provides information technology services to all partners (connection between branches, network Infrastructure, Domain controller, Firewall software and hardware, Physical & surveillance security systems, etc.….)

Carpet land (Oriental Weavers)
• Maintaining the branches Connection, networks, servers, pcs& CCTV.
• Troubleshooting & maintaining the servers & the clients remotely
• Backup plane for all server and data


Company Details

Genius system

Cairo, Egypt

11-50 employees

Information Technology Services

N/A

Jan 2013 to Dec 2013 (11 months)
IT assistant at Unifinancials at Unifinancials

Experience Details

IT assistant at Unifinancials

Installation/Maintenance/Repair, IT/Software Development

Entry Level

Unifinancials “for outsourcing Banking Operations”:
The company is working as a third party vendor for banks (Citibank, CIB, Barclays, Rak Bank, etc…)

• Maintaining the company HQ &remote branches networks, servers, pcs& IP Phones.
• Creating & maintaining 2 Client server environments with windows 2003 server in 2 different locations.
• Troubleshooting & maintaining the servers & the clients remotely
• Getting involved in expanding the infrastructure of the company
o Website & hosted Email Service.
o Domain Server 2003 environment.
o Domain Server 2008 environment .


Company Details

Unifinancials

Cairo, Egypt

101-500 employees

Banking, Financial Services

www.unifinancials.net

Jun 2009 to Apr 2010 (10 months)

Achievements


A new branch of the company processing in Alexandria
A new branch of the company processing in Ismailia
transfer of the company's main branch to the new branch


Education

B. Sc. in Commerce, Year: 2008 in Accounting

Education Details

B. Sc. in Commerce, Year: 2008

Accounting

Al Azhar University, Egypt

C / Good / 65 - 75%

N/A

N/A

Al Azhar University
2001 - 2007

Certifications

CCNA
Feb 2016

Certificate details

CCNA

Feb 2016

941 out of 1000

N/A

N/A

CISCO

CCNA Routing and Switching

Training and Courses

Training/Course Details

MCSE2003

Jan 2010

self-study

N/A

Training/Course Details

Exchange server 2007

Nov 2014

Self Study

N/A

Training/Course Details

MCSE 2012

May 2015

Self Study

N/A

Training/Course Details

TMG

Jan 2015

Self Study

N/A

Training/Course Details

IT Essentials

Oct 2015

IT Academy

N/A

Training/Course Details

CCNA Routing and Switching

Oct 2015

IT Academy

N/A

Training/Course Details

MCITP 2008

Aug 2011

Heroteck Center

N/A

Training/Course Details

Network +

Jan 2010

KIT Education Center

N/A

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

AccountingAction FilmArabicBankingBusiness-orientedCCNACCNA Routing And SwitchingChallengeCommunicatorComputerElastixEngineering ServicesEnglishExchange Server 2007Financial ServicesHard WorkerHelp DiskITIT Assistant At UnifinancialsIT EngineerIT EssentialsIT Freelancer At Genius SystemIT Freelancer At LiftslabIT SupervisorInformation Technology (IT)Information Technology ServicesInstallationInternetMCITP 2008MCSE 2012MCSE2003MaintenanceMicrosoft OfficeMicrosoft WindowsNetwork +Network AdministrationNetwork AdministratorOrganizerPhysical & Surveillance Security SystemsProblem SolverRepairSoftware DevelopmentTMGVoIP System Administrator

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Windows

Microsoft Windows

: Expert

: Extreme - I love it!

:

5-7 years

Information Technology (IT)

Information Technology (IT)

: Advanced

: Extreme - I love it!

:

5-7 years

Elastix

Elastix

: Advanced

: High

:

3-5 years

Network Administration

Network Administration

: Advanced

: High

:

3-5 years

Fields of Expertise

Help Disk

Help Disk

: Advanced

: Extreme - I love it!

:

3-5 years

Network Administrator

Network Administrator

: Advanced

: Extreme - I love it!

:

5-7 years

VoIP system Administrator

VoIP system Administrator

: Advanced

: Extreme - I love it!

:

3-5 years

Physical & surveillance security systems

Physical & surveillance security systems

: Intermediate

: High

:

1-3 years

Key Skills

Business-oriented, Communicator, Hard worker, Organizer, Problem Solver

Online Presence

https://www.linkedin.com/in/abdelhady-helal-1a960228?trk=nav_responsive_tab_profilehttps://www.facebook.com/abdelhady.i.helal

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