Basic Info

Abdelaziz Ali

2 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Travel Counselor at Expedia Ca.

Experience Details

Travel Counselor

Tourism/Travel

Experienced (Non-Manager)

N/A


Company Details

Expedia Ca. (multinational)

Cairo, Egypt

More than 1000 employees

Travel and Tourism

Expedia.Ca

Aug 2016 to present (4 months)
Offshore Customer service representative at ECCO Outsourcing

Experience Details

Offshore Customer service representative

Customer Service/Support

Experienced (Non-Manager)

Dealing with foreign customers and solving thier problems


Company Details

ECCO Outsourcing (multinational)

Cairo, Egypt

More than 1000 employees

Consumer Services

N/A

Jul 2015 to Jul 2016 (1 year)

Education

Bachelor's Degree in law

Education Details

Bachelor's Degree

law

Helwan University, Egypt

Not specified

N/A

N/A

Helwan University
2013 - 2017 (Expected)
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Mubarak Secondary School

Egypt

2013

C / Good / 65 - 75%

N/A

Mubarak Secondary School
2013

Certifications

Certificate details

Experience Certificate

Jul 2016

N/A

N/A

N/A

ECCO Outsourcing

After working there for 1 year

TICO
Oct 2016

Certificate details

TICO

Oct 2016

N/A

N/A

N/A

TICO

N/A

Training and Courses

Training/Course Details

Soft Skills

Aug 2015

ECCO

Trained to serve customers in a professional way

Training/Course Details

Traveling Counseling

Sep 2016

Teleperformance

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AnalyticalArabicConsumer ServicesCustomer ServiceECCO OutsourcingEnglishExpedia Ca.Experience CertificateHard WorkerInnovativeLawMicrosoft ExcelMicrosoft OutlookMicrosoft PowerPointMicrosoft WordNegotiatorOffshore Customer Service RepresentativeProblem SolverProfessionalismSoft SkillsSupportTICOTourismTravelTravel And TourismTravel CounselorTravelingTraveling Counseling

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

1-3 years

Microsoft PowerPoint

Microsoft PowerPoint

: Expert

: Extreme - I love it!

:

1-3 years

Microsoft Excel

Microsoft Excel

: Advanced

: Extreme - I love it!

:

1-3 years

Microsoft Outlook

Microsoft Outlook

: Advanced

: Extreme - I love it!

:

1-3 years

Fields of Expertise

customer service

customer service

: Expert

: Extreme - I love it!

:

1-3 years

Traveling

Traveling

: Advanced

: Extreme - I love it!

:

Less than 1 year

Key Skills

Analytical, Hard worker, Negotiator, Problem Solver, Innovative

Online Presence

linkedin/Abdelazizaalihttps://www.facebook.com/abdelazizaalii

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