Abdallah Mohamed Mohamed

Customer ServicesFull Time

• Job Details:» Responsible for making passengers feel their holiday has started the moment they step on the aircraft. Making them feel relaxed, safe and comfortable while providing a full range of in-flight services and refreshments. Duties: » Responsible for the safety and comfort of passengers. » Doing routine safety checks before takeoff. » Welcoming passengers as they board the plane and helping them find their seats. » Attending pre-flight briefings. » Helping passengers load and also unload luggage from the overhead lockers. » Dealing with high-net worth individuals in a professional and mature manor. » Making sure that the airplane is clean and tidy before passengers come on board. » Prior to take off making sure all passengers have their seat belts on. » Demonstrating to the safety procedures to follow in an emergency situation. » Contributing to a customer’s in-flight experience. » Circulating and collecting customs and immigration documents from passengers. » At the end of a journey completing a flight report recording any incidents. » Promoting the sale of duty-free products. » Serving meals and drinks to the passengers throughout the flight. » Dealing with difficult passengers & situations politely but firmly