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Abdallah Ibrahim Youssry

Human resources Specialist

New Cairo, Cairo, Egypt

Work Experience

  • Hr SpecialistFull Time

    Egybell

    Nov 2022 - Present -2 yrs, 9 months

    Egypt , Cairo

    • Job Details:Respond to all the outsourced inquiries in assorted related areas and resolve any issue in a timely and in professional manner. - Participating in continuous improvement by generating suggestions, and engaging in problem-solving activities to support teamwork - Maintain inclusive personnel filling for all the outsourced staff to ensure the completion of all documents needed. - Apply the process of screening and reviewing CVs, selecting candidates for an initial interview, interviewing job applicants, and onboarding.

  • Operation AgentFull Time

    Teleperformance - Egypt

    May 2022 - Oct 2022 -5 months

    Egypt , Cairo

    • Job Details:-Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. -Keep records of customer interactions, process customer accounts and file documents. -Follow communication procedures, guidelines and policies. -Working on excel sheets and scanning for issues in the equations

  • AssistantFull Time

    Building and housing

    Jul 2018 - Aug 2018 -1 month

    • Administrative AssistantFull Time

      accountability state authority union club

      Mar 2016 - Dec 2020 -4 yrs, 9 months

      Egypt , Cairo

      • Job Details:•Responsible for assisting the ASA Union general manager in organizing events such as the union’s general assembly and other general events. •Responsible for administrative tasks such as data entry, members’ registration, and members trips organization. •Work as an HR generalist and trying to build its structure in the ASA union club. •Responsible for recruiting candidates and making job analysis for all the employees.

      • Education

      • Bachelor's Degree in Accounting

        New Cairo Academy

        Jan 2016 - Jan 2020 - 4 yr

      • High School - Thanaweya Amma

        cairo experimental language school

        Jan 2016 

      Achievements

      Cairo runners achievement for running 7 KM and took 32rd place. Cairo runners achievement for running 21KM. Finishing my human resources foundation certificate from American university in cairo while finishing my military service in 28th of February 2022

      Skills

      • english language
      • Motivation
      • HR Certificate
      • Leadership
      • Communication skills
      • Computer Skills
      • Filtering
      • Problem Analysis
      • Microsoft Office
      • Motivation speaking
      View More

      Languages

      • Arabic

        Fluent

      • English

        Advanced

      Training & Certifications

      • Career Certificate human resources management

        American University in Cairo·2022

      • Foundation of human resources management

        American university in cairo·2020

      • Introduction of human resources concepts

        Udemy·2020

      • Recruiter Training - Hire Top Employees

        Udemy·2020

      • human resources management ( short course)

        eLearning·2020

      • Human resources fundamentals from CIPD

        British council·2020

      • Modern Human Resource Management - Recruitment And Selection Process

        Alison.com·2019

      • Modern Human Resource Management - Training and Induction

        Alison.com·2019

      • Integrated training program in human resources development

        Ain shams university·2018

      • Introduction of human resources management

        Alison.com·2018

      • Assistant

        Building and housing bank·2018
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