Abdullah Kandi

Call Center SupervisorFull Time

• Job Details:Results-driven Call Center Supervisor with proven experience in leading and coaching teams to deliver outstanding customer service and achieve sales targets. Skilled in workforce management, real-time monitoring, and performance optimization. Adept at training agents, handling escalations, and implementing strategies that improve customer satisfaction and operational efficiency. Strong background in analyzing KPIs, scheduling, and ensuring compliance with service standards. Passionate about motivating teams, enhancing productivity, and driving business growth.