Abdallah Gamal Awd
It Support Engineer at Acciona Agua
khanka, Qalubia, EgyptWork Experience
It Support EngineerFull Time
Acciona Agua
Sep 2024 - Present -11 months
Egypt , Cairo
- Job Details:I’m an experienced IT Support Specialist with over 4 years of hands-on experience in Help Desk operations, technical troubleshooting, and system administration. I specialize in supporting users remotely and on-site, managing Active Directory environments, Microsoft 365, Windows Server, and network configurations. I'm passionate about solving problems efficiently, documenting solutions, and always eager to learn new technologies.
It SpecialistFull Time
Development & Housing Company For Utilities
Oct 2019 - Oct 2022 -3 yrs
Egypt , Qalubia
Safety SpecialistFull Time
Development & Housing Company For Utilities
Oct 2016 - Oct 2019 -3 yrs
Egypt , Qalubia
Education
e.g in Management Information Systems
Higher Institute of Computer Science and Information Systems - Fifth SettlementJan 2019 - Jan 2023 - 4 yr
Skills
- Hardware Troubleshooting
- Technical Support
- Information Technology (IT)
- Communication
- Network Hardware
- Networking
- Local area network
- Computer Science
- Windows Communication Foundation (WCF)
- English Translation
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Languages
Arabic
FluentEnglish
Intermediate
Training & Certifications
First Aid
International Federation of Red Cross and Red Crescent Society·2024HSE Awareness Courses (Confined Space, Gas Testing, Fall Protection, & Work at Height)
Safety 24/7·2019