
Abdalla Gamal Abdel Fattah
Quality Assurance/ Quality Control
Dubai, United Arab EmiratesWork Experience
Service acceptance leadFull Time
Etisalat UAE
Apr 2018 - Present -7 yrs, 4 months
United Arab Emirates , Dubai
- Job Details:• Test planning and controlling, responsible to make projects’ plan. • Designing, developing and executing test scenarios. • Testing Mobile Functionality (iOS, Android), to ensure that the function required in the system’s requirements works. • Testing Web and Portals (Etisalat Website, and Digital portals). • Performance testing, to assess the speed and effectiveness of the Applications. • Usability and UX Testing, to evaluate how the UI is user-friendly and UX. • Analyzing and estimating projects’ requirements. • Reporting and tracking bugs, risks, issues, and project progress using RQM and RTC. • Working with Agile methodologies, to coop with the Mobile and web platforms.
Senior Mobile Quality Control EngineerFull Time
- Job Details:• Test planning and controlling, responsible to make projects’ plan (Ireland and Germany Zones). • Designing, developing and executing test scenarios. • Testing Mobile Functionality (iOS, Android), to ensure that the function required in the system’s requirements works. • Testing Web and Portals. • Performance testing, to assess the speed and effectiveness of the Applications. • Usability and UX Testing, to evaluate how the UI is user-friendly and UX. • Analyzing and estimating projects’ requirements. • Reporting and tracking bugs, risks, issues, and project progress using ALM. • Working with Agile methodologies, to coop with the Mobile platforms. • Analyzing and estimating projects’ Timeline with Scrum Sizing (Agile).
Software Testing EngineerFull Time
- Job Details:• Test planning and controlling, responsible to make projects’ plan. • Designing, developing and executing test scenarios. • Testing web, and desktop applications. • Testing Functionality, to ensure that the function required in the system’s requirements works properly. • Performance testing, to assess the speed, performance and effectiveness of the system. • Usability Testing, to evaluate how the GUI is user-friendly. • Analyzing and estimating projects’ requirements. • Running different types of testing techniques- black box (Functional, regression, UAT, GUI). • Reporting and tracking bugs, risks, issues, and project progress using TFS. • Making User acceptance test, implementation support and do Business trainings. • Following QA SLAs, processes, and procedures. • Following ISO 27001. • Following ISO 9001.
Service desk InternInternship
- Job Details:• Migrate all PCs from Win XP to Win 7. • Migrate all users from BNP Paribas’ system to Emirates NBD’s system. • Perform remote tools support sessions to end user’s machines using SCCM console. • Supporting staff technical problems either remotely or physically (on spot). • Dealing with domain controllers (Active directory) through giving accounts to new users and assigns privileges.
Education
Bachelor Degree of Business Information Systems in Business Information Systems
Helwan UniversityJan 2009 - Jan 2013 - 4 yr
High School - Thanaweya Amma
Maadi Canal language schoolJan 2009
Activities
Microsoft Student Partner at Microsoft Egypt
Student Activity
Apr 2012 - Apr 2013 -1 yr
Skills
- Microsoft Office
- Active Directory
- Service Desk
- SCOM
- Marketing
- Software Testing
- Quality Control
- Quality Assurance
- System Administration
- System Administration
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Languages
Arabic
FluentEnglish
AdvancedGerman
Intermediate
Training & Certifications
J Meter
Test Pro·2017Communication Skills
AXA·2016ISTQB Foundation level
Test pro·2016ISTQB
Test pro·2016ITIL
AXA Egypt ·2015Business Writing
AXA·2015