Abdalla Rabee

Data AnalystFull Time

• Job Details:- Conducted SQL queries to extract data from company databases. - Collaborated with departments to gather data requirements and ensure data accuracy. - Managed and maintained databases. - Analyzed data trends to identify opportunities for improvement. - Developed data-driven solutions to optimize business performance. - Presented findings to senior management to inform business strategies. - Monitored KPIs and provided training on data analysis tools.

Customer Success ManagerFull Time

• Job Details:• Client Interaction: Responding to client inquiries and issues via Telegram and the company website, ensuring prompt and effective communication. • Technical Support: Providing technical support related to cryptocurrency and forex trading, assisting clients with platform navigation and troubleshooting. • Copy Trading Services: Managing and promoting copy trading services on Binance, guiding clients through the setup and usage process. • Educational Content: Assisting with the creation and dissemination of educational content, including free and paid courses on technical and time analysis, and capital management. • Customer Feedback: Gathering and analyzing customer feedback to improve service quality and customer satisfaction. • Agency Registration: Helping clients register under the company's agency on brokers like Exness and One Royal. • Marketing Support: Supporting marketing initiatives by promoting services and new courses through various communication channels.